Just back, quick notes on our resorts: august 6> (7 nites) Polynesian resort Checked in about 11am, had requested figi, marina view and faxed. We got it! 3rd floor, Great view. Nice room, clean. Best mousekeepers at the poly we have ever had. Friendly, efficent, quick, towels animal daily, extra (dbl) mickey soaps, each day. We love the Poly, can't say anything bad. Had never been on this side before, usually like to be closer to quiet pool, nice short walk to main building. Only down side is the people in line for the luau. We asked for turn down each nite at beginning of our stay and had it, very pampered! We were sad to leave. 2 nites Porto fino bay (US) Last year we loved this place, and in 1 year it really change. Mold on both pools, very evident, carpets needing a change in the room, chairs looking worn. We had a villa room on the 6th floor villa pool view, as requested. Maybe our room was just beat up, but it needed work. They did turn down the 1st nite and forgot the 2nd. (your suppose to get it here). Good cookies. Nice valet's and car guy's! Can't beat FOTL at US! 8 nites CR Tower, checked in early to request mk view, got there at 8am, could of gotten a room on bay side immediately, waited till 3pm for mk view. (mistake) I have to say this is our favorite resort and I always defend it. It kills me that our stay was less than it should of been. We kept plugging away, saying we got the mk view don't c/o.... Ok, keep your tally: got into room and went to turn on space age cool lamp, and its switch is totally busted off, unusable, also plug acess area of lamp is pulled out with cords hanging out exposed. Go into bathroom and the black granite counter in small sink area is 1/2 covered in dust? where facet is. Notice curtain stationary side is hanging 3 done not hooked we tried to hook them but its the rod broke. Called maintaneous to fix lamp, came up with light bulb, I told them what was wrong? But we could not open door when he got there? the door got stuck, finally got it open, he checked it said, " it needs to be re-hinged" that guy is here in the morning" It takes 2 trips and finally a whole knew lamp, for the lamp and then he has to move furniture to plug in the lamp etc... Next day Out to pool we go, go on boat, come back have 1 1/2 hr till high tea at gf, and our door is off, it's being rehinged, finally with 40 min. he says your lock is no good it isn't catching right I need a part and I will be back, I told him we need to shower and be somewhere and come back in 2 hrs. he agreed and it got done. Patio door: was not on the right track, you could push it open so far to squeeze out and then pull back, but didn't want maintaneous again so didn't call about the patio or curtain rod. Mousekeeping, was TERRIBLE our do not disturb sign was stolen after the first nite, (i believe she took it) everyone in our hall did not have it after they used it once. She banged on your door starting at 8am each 1/2 hr till you left, even if you said you where not going out till 10am etc... She called our room once cause she did not clean it while we were at the pool, and we came back we were showering at 12pm she called and said "I'm checking you don't want your room done today?" I said yes we do, you didn't do it while we were out, and we will be gone in 2 hours and then you can do it. Aside from changing towels, and making the bed, you could not tell someone was in the room. We had an item sent fom the MK to CR for pick up and no one called saying it came, the next day, so I called the front desk and asked where do you go, and I didn't get notified that the item came from the park, she told me the store on 4th floor, I went in there, showed the clerk our slip and told her I didn't know if it was there cause no one called and she said "we are really lazy about that here, never call anyone, opps" I almost fell out of my shoes. The Finall: 2 nites before checkout about 11:30 pm a large brown beattle? with wings about 1 1/2" crawls across the counter by the tv, we chased this thing down and I actually caught it, I called the front desk, she sent the bug guy we waited 1 hour for him I gave him 10 minutes and I was taking the cockroach hmmm pardum me beattle to the lobby myself. But he showed up. And told me "this beattle's are really prevealent in central florida!" Not 1 call or fruit basket from managment, not 1 sorry, not 1 cheese tray for the bag of fritos I threw out with the hmmm beattle crisis. As we checked out I asked to talk to the manager, didn't know about any of the above problems with our room! But whoever checked in at 3pm yesterday, has a new lamp, new lock, bug free, and clean enviorment, thanks to us not the CR! MKY Presently rethinking about changing december ressies from cr tower.