Just Back from Solo trip: October 22-25

Jennafoo

Mouseketeer
Joined
Jun 23, 2012
Messages
366
I’ll be doing a more detailed trip report later, but I’ve seen people do “good, bad and ugly” here before, so I thought I’d give just a few highlights:

--Good--

DAS – I have kidney disease, which requires regular bathroom breaks AND I was by myself with no one to hold lines. I quickly realized with the crowds this would be hard, and remembered the DAS from reading about it here. It was a real godsend, allowing me to maximize my time in the parks in ways I couldn’t have otherwise.

Peter Pan – I had not even intended to ride, but with the DAS I was able to, and now I think it’s my favorite ride. I know it’s short, but it’s so beautifully done. I rode it three times throughout my trip.

Blue Bayou – My birthday lunch here was fabulous! I got a waterside table and yes, the ambiance was great. But so was the food! I had filet mignon, Blue Bayou potatoes and green beans, with a delicious birthday Mickey ganache for dessert. Even the Louisiana Lemonade was tasty! Highly recommend.

Goofy’s Kitchen breakfast - I almost cancelled this, being solo and hearing not so great reviews, but I’m SO glad I didn’t. Everyone was very attentive and made me feel welcome even though I was by myself. I saw all five characters (Goofy, Pluto, Dale, Chip and Minnie) and the interaction was great. When they found out I was alone, Minnie grabbed another guest to take a picture of us, and Chip insisted on a selfie!

Dole Whip Float - I didn’t expect it to, but this definitely lived up to the hype. Delicious.

Radiator Springs Racers - A combo dark ride and “roller coaster”, this may be the best theme park ride I’ve ever done. I rode single rider and my car won both times.

Shows - I saw Aladdin, Tangled at the Royal Theater and Magical Map. All three were really well done and I enjoyed them all.

--Not So Good
--

The heat - Holy cow, it was hot, even for late October. I used the advice here and took a break every afternoon between 2-5. That helped.

Matterhorn - This is just as jerky as everyone says. I’m also tall, so I had to sit cross-legged and ended up covered in bruises.

MHP - I LIKED this, and I got a ton of candy. But truthfully, I don't think it's my "thing" since I'm not into characters or parades. And the crowds! Really bad. Coupled with the fact I wasn't feeling well and I left early. Did get lots of treats, though.

--Ugly--

Carthay Circle - This was not only the worst experience of my trip, it was possibly one of the worst dining experiences I’ve ever had as a single person. I was seated at a four top which was not only awkward, it meant the waitress was getting a smaller tip, since there were parties of four waiting.

After I ordered a drink and a salad, I was left alone with no drink, water, or bread for over half an hour; finally had to track down a waitress for water. Not sure what was going on, I left for the bathroom, only to come back to find they had CLEARED MY TABLE. I’ve never had that happen anywhere. When I asked they said they "thought I left" (I'd ordered and was gone less than five minutes). No apology. My salad came but no utensils or napkins.

I complained to the manager who said I was being rude and I needed to eat my salad. Even my neighbors let out an audible sigh of anger, because I still didn’t have napkins or utensils (he fixed that). Then the waitress told me she was upset that I was upset. I should have just left, but I was hungry and tired and instead I burst into tears. Thankfully, they were nice after that (a teary guest is bad for business); I got free dessert and they even bought me some Minnie Ears as an apology. I accepted, and I promised them I would come back and give them another chance. But probably not as a single.

The food was okay (I had a pear salad, chicken ravioli and some kind of s'mores-like dessert), but probably not worth crying over.
 
I'm sorry, that sounds like a horrible experience at Carthay Circle! I wouldn't go back if I were you - there are so many other places to eat. Looking forward to hearing about the rest of your trip! I've thought about doing a solo trip myself :-)
 
That is a terrible experience at Carthay Circle Jennafoo! I would follow up with a report to Guest Services at Disneyland by e-mail. The treatment you received was inexcusable and someone higher up than the manager (he had no call to say you were being rude btw) should hear about how you were treated so hopefully those issues can be addressed.
 
Thank you for the report. Good to hear on the DAS. I think I may take a chance with that in case I need it. Sad to hear you had such a bad experience with the Carthay Circle :(.
 

Thanks. I definitely intend to write Guest Services about Carthay Circle, but I'm giving myself a day or two of distance to get some perspective. (That was just last night and I just got home.) Everyone makes mistakes but I don't think I should be treated differently because I'm solo...

Thank you for the report. Good to hear on the DAS. I think I may take a chance with that in case I need it.

Can't recommend DAS highly enough if you need it. I was able to get a return time, use the restroom, walk across the parks, eat, etc. and then go right on most rides. There are information kiosks strategically placed in each land, so it was always easy to get a return time.

Only once did I have a problem: I got a return time to Nemo that was after the subs had closed for the night.

But other than that it's a good system that worked perfectly for me.
 
Thanks. I definitely intend to write Guest Services about Carthay Circle, but I'm giving myself a day or two of distance to get some perspective. (That was just last night and I just got home.) Everyone makes mistakes but I don't think I should be treated differently because I'm solo...



Can't recommend DAS highly enough if you need it. I was able to get a return time, use the restroom, walk across the parks, eat, etc. and then go right on most rides. There are information kiosks strategically placed in each land, so it was always easy to get a return time.

Only once did I have a problem: I got a return time to Nemo that was after the subs had closed for the night.

But other than that it's a good system that worked perfectly for me.

That is great. :) Ty :)

The dining experience is so very sad. They should have some way to mark your table that you are still there if you are just off to the bathroom.
 
You should tell guest services about your experience. That was totally unacceptable.
 
I am sorry to hear of your poor treatment at Carthay! My sister was just there today solo (and has been before) but always in the bar. She has always had a great experience. I wonder if it was just a bad night or if they just want singles to stick to the lounge?
 
I am sorry to hear of your poor treatment at Carthay! My sister was just there today solo (and has been before) but always in the bar. She has always had a great experience. I wonder if it was just a bad night or if they just want singles to stick to the lounge?

I thought about eating in the Lounge, but t was 6pm on a Saturday night and it was full.

I tend to give people the benefit of the doubt, and I don't know that they have a policy against singles, though - to be honest - it felt that way. I think people involved were genuinely upset that I was so upset, and things did get better, eventually.

I will always either sit in the lounge or ask for a two-top again, if I go back. I don't want to feel like I'm taking 3 seats' worth of tips from another waiter and that's being taken out on me.
 
They should be giving everyone that walks in that door, solo or not, great service. Especially that caliber of restaurant. Maybe your experience (and complaint) will help future solo travelers have a better experiences in their dining room.
 
Did you seriously burst into tears, i will never forget your story :(
 
They should be giving everyone that walks in that door, solo or not, great service. Especially that caliber of restaurant. Maybe your experience (and complaint) will help future solo travelers have a better experiences in their dining room.

I hope so...I booked a solo trip and already have my ressies for Carthay Circle for lunch.
 
...After I ordered a drink and a salad, I was left alone with no drink, water, or bread for over half an hour...
Unrelated to Carthay Circle, but when that happens I usually walk out.
Service at Carthay Circle remains rather inconsistent, it seems 2 years is not enough time to develop proper service :sick:
 
Sounds like a pretty good trip other than Carthay Circle.

We had our first visit to DL and dined with the World of Color pkg at the end of Sept and were less than thrilled as well. We did not have the bad experience that you had, just very underwhelming for the cost. Our server was also lackluster. If we try it again, we will try the lunch pkg to save on cost.

We did not go to Goofy's kitchen based on reviews, now sorry we did not!
 
Did you seriously burst into tears, i will never forget your story :(

Yep, afraid so. :( I felt so singled out and humiliated. Definitely not a good time and sadly, it was basically my last experience at Disney before I left. I'll definitely be writing Guest Services.
 
Unrelated to Carthay Circle, but when that happens I usually walk out.
Service at Carthay Circle remains rather inconsistent, it seems 2 years is not enough time to develop proper service :sick:

Yep, I really should have just left. But I was tired and it was prime dinner hour, and by that point I'd already been there for almost an hour. I didn't want to try and search out another place to eat on a very crowded Saturday night...
 
Sounds like a pretty good trip other than Carthay Circle.

We did not go to Goofy's kitchen based on reviews, now sorry we did not!

It was actually a great trip! It's sad that the CC experience was on my last night, but overall I had a lot of fun.

Was SO glad I decided to do Goofy's. Comparing that to my CC dinner it was night and day the way I was made to feel comfortable. Plus, the buffet was extensive and delicious!
 
just an update on my Carthay Circle nightmare...

I did write Guest Services and just received a really nice phone call from Karen, who was absolutely shocked and appalled. At one point, she said reading my story that she was thinking "Was she on Candid Camera??"

She apologized profusely and said she would pass it on to the management and that it should never have happened. She was very sweet and appreciative and completely took me seriously, so that was nice.
 
I am glad to hear someone replied to your complaint. I hope that fixes how solo travelers (and everyone else) gets treated at Carthay. Hopefully you are able to now focus on the nice parts of your trip! My family of 12 will be eating Christmas Eve dinner at Carthay Circle. Fingers crossed we will have a nice dinner!
 
I'm glad you were able to ride peter pan and enjoy it. It's one of my very favorites! I'm sorry about the dining experience that just sucks, glad they tried to fix it but..I hope it's better next time.
 

New Posts



Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE









DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom