We just returned from our first trip to Sheraton Vistana. First off I want to thank Maria and others from this board for all the info and advice about Vistana. Maria's advice about unplugging the phone is right on the mark because we hadn't been in our villa for more than an hour and the calls started. We unplugged after that first call and didn't plug it back it until we were leaving. Thanks Maria.
We had filled out a Diamond Lane registration before our arrival and when we did arrive on Friday 6/9 at 1pm our room was not quite ready yet so we went to Pizza Buffet across the street (it's not that great) and had lunch. When we checked back in after lunch our villa was ready. We received an upper floor room in the Cascades section #2175. We had listed Lakes as our first choice and Cascases second but we could not have been more pleased with our villa. All the furnishing appeared to be relatively new and we were just a short walk to the Cascades pool. We really liked this location.
We only had a couple of problems during our stay. When we checked in they first had some difficulty locating our Diamond Lane reservation but when the clerk called over a supervisor she quickly found it and explained the resort and it's amenities in great detail. One day upon returning from the parks out key wouldn't work and after wating 15 minutes after security was called I just drove back up front and got another key from the Key Pick Up Clerk and we were quickly back in our villa.
The Cascades pool was the only pool we visited but it was great and we met alot of other friendly people there. Had a couple of drinks from the nearby Cascades Bar & Grill and other than being overpriced they were very good. We also had some pizza from the Pizza Hut at the General store and it was good too.
Overall our stay at Vistana was very very good we would not hesitate to stay there again. Again thanks for all the info Maria.
doubled07
Texas
We had filled out a Diamond Lane registration before our arrival and when we did arrive on Friday 6/9 at 1pm our room was not quite ready yet so we went to Pizza Buffet across the street (it's not that great) and had lunch. When we checked back in after lunch our villa was ready. We received an upper floor room in the Cascades section #2175. We had listed Lakes as our first choice and Cascases second but we could not have been more pleased with our villa. All the furnishing appeared to be relatively new and we were just a short walk to the Cascades pool. We really liked this location.
We only had a couple of problems during our stay. When we checked in they first had some difficulty locating our Diamond Lane reservation but when the clerk called over a supervisor she quickly found it and explained the resort and it's amenities in great detail. One day upon returning from the parks out key wouldn't work and after wating 15 minutes after security was called I just drove back up front and got another key from the Key Pick Up Clerk and we were quickly back in our villa.
The Cascades pool was the only pool we visited but it was great and we met alot of other friendly people there. Had a couple of drinks from the nearby Cascades Bar & Grill and other than being overpriced they were very good. We also had some pizza from the Pizza Hut at the General store and it was good too.
Overall our stay at Vistana was very very good we would not hesitate to stay there again. Again thanks for all the info Maria.
doubled07
Texas