First of all, let me preface this post by saying that I have stayed at AKL, ASMu, and POR before. The POR stay was last Thanksgiving. I was excited about bringing my husband to that resort.
We arrived on Thursday, July 3rd at 11am and our room was ready. They did give me a room based on my requests, so that was GREAT! We were there for 7 nights and these are the things that were not "good"...
1) Housekeeping. Whoa, what housekeeping? Our room was never done before 4pm, unless we specifically called and requested it. This might not be a problem for some, but with three small children, that is our nap time. Which meant that most days, the room wasn't done at all.
One afternoon we awoke to a message on the phone that we were sleeping so the maid left a bag of towels and shampoos/things on the door. NOPE! No bag! Either she didn't leave them or someone took them. We constantly had to call for more towels. Just bothersome, is all. The day before we checked out, I walked into the room at 1pm and immediately noticed that we had a new housekeeper. The beds were actually made up TIGHT, the stuffed toys and dolls were arranged on the bed, the towels were displayed nicely, etc... Exactly what I expected for the entire trip, not the last day. Very disappointing.
2) Bus service was very slow. All the depots were open, however, some mornings we waiting 30-45 minutes for a bus. On July 4th, Friday, AK had EMH. We were at the bus stop at 7:15am. We arrived at AK at 8:30am! Meanwhile 3 MK busses pulled up and away EMPTY! Oye!
3) The main bus stop was disgusting! There was so much garbage around that didn't get picked up. Beer bottles, water bottles with pop in them, etc... left for days at a time! Wrappers, and pop cans strewn about. It was so bad that my ds(7) started picking up the garbage and throwing it out himself! (Yes, I know people can be pigs, BUT I've never seen Disney not pick it up for days!!!)
4) The garbage wasn't just at the bus stop. I walked by the same wrappers and cigarette boxes on other paths for days. One day, the housekeeper or guest?? left a very large clear plastic garbage bag FULL of garbage outside our door and it sat there for over 24 hours! Hello? Gross.
Basically, I was very disappointed between this trip and last November. There is obviously not enough help at POR to maintain their own grounds. My dh will never return there. I, myself, was embarrased that I recommended it. I really liked it in November.
FYI... all food court areas were open, the boat is running, and all bus stops are open.
Karen
We arrived on Thursday, July 3rd at 11am and our room was ready. They did give me a room based on my requests, so that was GREAT! We were there for 7 nights and these are the things that were not "good"...
1) Housekeeping. Whoa, what housekeeping? Our room was never done before 4pm, unless we specifically called and requested it. This might not be a problem for some, but with three small children, that is our nap time. Which meant that most days, the room wasn't done at all.
One afternoon we awoke to a message on the phone that we were sleeping so the maid left a bag of towels and shampoos/things on the door. NOPE! No bag! Either she didn't leave them or someone took them. We constantly had to call for more towels. Just bothersome, is all. The day before we checked out, I walked into the room at 1pm and immediately noticed that we had a new housekeeper. The beds were actually made up TIGHT, the stuffed toys and dolls were arranged on the bed, the towels were displayed nicely, etc... Exactly what I expected for the entire trip, not the last day. Very disappointing.2) Bus service was very slow. All the depots were open, however, some mornings we waiting 30-45 minutes for a bus. On July 4th, Friday, AK had EMH. We were at the bus stop at 7:15am. We arrived at AK at 8:30am! Meanwhile 3 MK busses pulled up and away EMPTY! Oye!
3) The main bus stop was disgusting! There was so much garbage around that didn't get picked up. Beer bottles, water bottles with pop in them, etc... left for days at a time! Wrappers, and pop cans strewn about. It was so bad that my ds(7) started picking up the garbage and throwing it out himself! (Yes, I know people can be pigs, BUT I've never seen Disney not pick it up for days!!!)
4) The garbage wasn't just at the bus stop. I walked by the same wrappers and cigarette boxes on other paths for days. One day, the housekeeper or guest?? left a very large clear plastic garbage bag FULL of garbage outside our door and it sat there for over 24 hours! Hello? Gross.
Basically, I was very disappointed between this trip and last November. There is obviously not enough help at POR to maintain their own grounds. My dh will never return there. I, myself, was embarrased that I recommended it. I really liked it in November.
FYI... all food court areas were open, the boat is running, and all bus stops are open.
Karen
I'm so sorry to hear about yur experience at POR. I have not been to Disney since February of 1992 and have 3 rooms booked at POR July 17 - 25. I will try to keep a positive outlook and hope that this was just an isolated incident. But I'm glad we're driving down and if the busses are that crummy, I can at least drive to the different parks.
