Just got back yesterday from HIFS. I was a little worried about this hotel after reading some negative things. I have to say everything was great. The employees were very nice, the room clean, great pool (couldn't get my son out). We went in the pool about everyday and we never got a rash or sick, as some people have. The food was good, I got tired of the breakfast after a couple of days, we were there for 8 days. Considering the breakfast is free it really isn't that bad. Ate at Pizza Hut, A&W these 2 places kids eat free before 5:00 PM, in the restaurant my DS ate free from the buffet & I ordered him a grilled cheese from the menu. This is a great hotel if you have kids. We didn't use the shuttle we had our car, you are really close to the parks. If anyone has any questions I'll answer them for you.