I just got back last night from my third stay at CSR. For the most part we were happy with our stay, but we did have a few problems.
First the good - The resort was beautiful as always. The staff was friendly and very helpful. DS got sick in the middle of our stay and they really helped me out with getting new ADR's and tickets to the Pirate and Princess Party. At check in I requested a downgrade because we were in a water view room that we didn't really want (it was al that was available when I booked). They did it with no problem. Also I requested Cabanas and got that too! We had a great room location, ground floor in building 8A. It was a very short walk to the Dig Site and the bus stop. It wasn't too far to the main building either.
Now the bad - I read a couple of months ago that CSR room are going to be refurbed this year. I hope that's true because they are starting to look pretty bad. The paint was chipped all over our room and the furniture was pretty beat up. Mousekeeping didn't restock the coffee in our room for three days in a row. And the worst was the bus service. It just wasn't as good as it has been on previous trips. On Sunday morning we waited over 40 minutes for an Animal Kingdom bus and ended up missing park opening. A couple of times the wait was around 30 minutes leaving the parks. It did seem to get better towards the end of our stay so maybe we were just unlucky. I really hope so!
Overall we still had a good stay and will probably stay here again. Even with the long waits for busses, they were usually pretty empty (with the exception of that AK bus which was standing room only!). Anyway, if you have any questions, I will try to answer them!
First the good - The resort was beautiful as always. The staff was friendly and very helpful. DS got sick in the middle of our stay and they really helped me out with getting new ADR's and tickets to the Pirate and Princess Party. At check in I requested a downgrade because we were in a water view room that we didn't really want (it was al that was available when I booked). They did it with no problem. Also I requested Cabanas and got that too! We had a great room location, ground floor in building 8A. It was a very short walk to the Dig Site and the bus stop. It wasn't too far to the main building either.
Now the bad - I read a couple of months ago that CSR room are going to be refurbed this year. I hope that's true because they are starting to look pretty bad. The paint was chipped all over our room and the furniture was pretty beat up. Mousekeeping didn't restock the coffee in our room for three days in a row. And the worst was the bus service. It just wasn't as good as it has been on previous trips. On Sunday morning we waited over 40 minutes for an Animal Kingdom bus and ended up missing park opening. A couple of times the wait was around 30 minutes leaving the parks. It did seem to get better towards the end of our stay so maybe we were just unlucky. I really hope so!
Overall we still had a good stay and will probably stay here again. Even with the long waits for busses, they were usually pretty empty (with the exception of that AK bus which was standing room only!). Anyway, if you have any questions, I will try to answer them!