Lives4Disney
DIS Veteran
- Joined
- Sep 25, 2004
- Messages
- 6,924
Let me say that I was TOTALLY excited about the chance to stay on the 14th floor. We have loved the CR for the past 12 years and have stayed on the tower club floor for about the last 6 or 7 years. From what I have read on these boards I expected the 14th floor to be extremely fabulous. We have a family of 5 so we needed a one bedroom suite MK view. It cost us $1200/night. This is a LOT of money and a super splurge for us, but we happened to have some extra money and figured it would be a once in a lifetime opportunity - lets go for it!!
We were at the GF for 4 nights before checking into the CR. We had problems with the GF check in (posted on another thread) so on the day of CR checkin we called over to the Concierge at CR and spoke with Bill. He assured us everything was in order. Room wasn't ready, but it was the correct room, at least.
We went ot the MK and at about 400 checked into the cr. We went to the front desk and they checked us in. I thought check in would be on the 14th floor, but he said no, not always. We were scheduled to check in at the front desk. OK....Hmmmm...
When we arrived on the 14th floor, Bill was busy checking in another couple. No "hello" or welcome of any kind.
Our room was large and had nicer furnishings then the other CR rooms, but it showed its age. I thought housekeeping did a crummy job, too. The walls were a mustardy color and there were LOTS of black scuffs at all levels all over the walls. From floor level up to eye level. Yuck. In the main bedroom bathroom, ceiling tiles were actually caving in and tipping downward. The walls were extremely grimey in the bathroom. I actually got a washcloth wet and cleaned it myself as I didn't want to stand there brushing my teeth looking at the grime. Actually grossed me out. There was black mold or whatever growing in the grout in the shower. I was grossed out putting my soap on the soapdish as the grout was so yucky. Room 4916, if anyone is interested. The toilet looked like a public toilet. It had the flussher on the wall in the middle of a 12x12 stainless steel square. From the flush handle there was an ominous drip that trailed down to the floor tiles. There was some gunk on the tile behind the toilet that was never cleaned the whole 3 nights of our stay. There were stainless steel frames around the light switches that were very fingerprinty and yucky looking. There were marks all over the walls everywhere. The wall paper was nicked and ripped in places - MANY places. I definitely wanted to move, however my 3 kids liked the place. They do not notice yucky things. I am not a neat freak, either. I have 3 kids, a Newfoundland dog and a bunny. But considering the price per night I expected to be WOWED. I was absolutely disappointed.
The fridge remained empty unless I filled it. (I had read that housekeeping stocked it for you) The towel bars were extremely grimed up and DUSTY. There was a microwave in the little bar area that was as old as the CR. Dangerous......
I did enjoy the space, but I would NOT do it again. No desire at all. I mentioned my issues with the room to a concierge member. I just did it quietly and discreetly. Just wanted to knkow if maybe we happened to just get a bum room or something. She said all the rooms are the same. She would telll housekeeping to do a better job. They didn't. I think the place is just so old it is beyond housekeeping. I think they should have regrouted before it got to the point it was nasty looking. The ceiling tiles - I think is just yucky - with dust falling out if I tried to push them back up.
The food was OK. The first night it was Jalopena poppers and taquitos. Nothing great. Could have taken them out of my freezer and microwaved them myself at home. The next night was lamb and shrimp. Not our thing. Then came potstickers. my kids favorite.
Breakfast was a disappointment. They actually had more options on the 12th floor when we've stayed. There used to be yogurt, oatmeal, more cereals....We just had basic continental fare. Nothing great at all.
I wouldn't really recommend this floor to anyone. It actually was very business like. No magic here for me at all.
One more note, we finally went out and approached Bill ourselved and introduced ourselves to him. I needed a PS for the MVMCP on 11/28. He gave me incorrect info that kind of screwed up our plans. Told me that the park is closerd from 6 to 7 and that they actually "clear all the people out". He would not even check a PS from 5/530ish because he said I would walk out of the restaurant when the park was closed. Hmmmm..... I thought he should know what he was talking about. He didn't. When we arrived at the party at about 7pm. we got the program and could have seen shows at 6:15 and also 6:40.
Didn't really enjoy my stay there and would not stay there again. I have been a cheerleader for the CR, but that room was overpriced and overhyped.
Lives4Disney
Any questions????
We were at the GF for 4 nights before checking into the CR. We had problems with the GF check in (posted on another thread) so on the day of CR checkin we called over to the Concierge at CR and spoke with Bill. He assured us everything was in order. Room wasn't ready, but it was the correct room, at least.
We went ot the MK and at about 400 checked into the cr. We went to the front desk and they checked us in. I thought check in would be on the 14th floor, but he said no, not always. We were scheduled to check in at the front desk. OK....Hmmmm...
When we arrived on the 14th floor, Bill was busy checking in another couple. No "hello" or welcome of any kind.
Our room was large and had nicer furnishings then the other CR rooms, but it showed its age. I thought housekeeping did a crummy job, too. The walls were a mustardy color and there were LOTS of black scuffs at all levels all over the walls. From floor level up to eye level. Yuck. In the main bedroom bathroom, ceiling tiles were actually caving in and tipping downward. The walls were extremely grimey in the bathroom. I actually got a washcloth wet and cleaned it myself as I didn't want to stand there brushing my teeth looking at the grime. Actually grossed me out. There was black mold or whatever growing in the grout in the shower. I was grossed out putting my soap on the soapdish as the grout was so yucky. Room 4916, if anyone is interested. The toilet looked like a public toilet. It had the flussher on the wall in the middle of a 12x12 stainless steel square. From the flush handle there was an ominous drip that trailed down to the floor tiles. There was some gunk on the tile behind the toilet that was never cleaned the whole 3 nights of our stay. There were stainless steel frames around the light switches that were very fingerprinty and yucky looking. There were marks all over the walls everywhere. The wall paper was nicked and ripped in places - MANY places. I definitely wanted to move, however my 3 kids liked the place. They do not notice yucky things. I am not a neat freak, either. I have 3 kids, a Newfoundland dog and a bunny. But considering the price per night I expected to be WOWED. I was absolutely disappointed.
The fridge remained empty unless I filled it. (I had read that housekeeping stocked it for you) The towel bars were extremely grimed up and DUSTY. There was a microwave in the little bar area that was as old as the CR. Dangerous......
I did enjoy the space, but I would NOT do it again. No desire at all. I mentioned my issues with the room to a concierge member. I just did it quietly and discreetly. Just wanted to knkow if maybe we happened to just get a bum room or something. She said all the rooms are the same. She would telll housekeeping to do a better job. They didn't. I think the place is just so old it is beyond housekeeping. I think they should have regrouted before it got to the point it was nasty looking. The ceiling tiles - I think is just yucky - with dust falling out if I tried to push them back up.
The food was OK. The first night it was Jalopena poppers and taquitos. Nothing great. Could have taken them out of my freezer and microwaved them myself at home. The next night was lamb and shrimp. Not our thing. Then came potstickers. my kids favorite.
Breakfast was a disappointment. They actually had more options on the 12th floor when we've stayed. There used to be yogurt, oatmeal, more cereals....We just had basic continental fare. Nothing great at all.
I wouldn't really recommend this floor to anyone. It actually was very business like. No magic here for me at all.
One more note, we finally went out and approached Bill ourselved and introduced ourselves to him. I needed a PS for the MVMCP on 11/28. He gave me incorrect info that kind of screwed up our plans. Told me that the park is closerd from 6 to 7 and that they actually "clear all the people out". He would not even check a PS from 5/530ish because he said I would walk out of the restaurant when the park was closed. Hmmmm..... I thought he should know what he was talking about. He didn't. When we arrived at the party at about 7pm. we got the program and could have seen shows at 6:15 and also 6:40.
Didn't really enjoy my stay there and would not stay there again. I have been a cheerleader for the CR, but that room was overpriced and overhyped.
Lives4Disney
Any questions????
I really used to love the CR, but for now I am done with it and won't even miss it. Everyone's experience is different and I learned I can't always go by what has happened to other people. I also forgot to mention my husband saw the tuxedo strawberries go by when we were sitting in the GF lounge. He ordered 2 dozen (he LOVES choc strawberries) as a surprise for us (through Bill) in the CR room when we arrived - they didn't show up. He had to make a couple phone calls to even get his $80 order of strawberries!!!! What a joke. The whole thing was a bummer.
. After I read about the GF, I was hoping that your CR review was going to be better. I would sit down and write all your the problems/issues you had in a list format from both ressorts (even thought you were already compensated for the GF). Then take that list and write a calm letter to Disney. Even if you don't get compensated further, they should know that they are not treating their "high rollers" appropriately nor are they keeping their prime real estate up to snuff.
Just kidding 
.
