Well, I've sent the email--we will see. My original complaint is not about the wait for a bus. Instead, it is the ridiculous amount of time you spend ON the bus when you stay at BC. With all the stops they make to get to your destination or home from your destination, it makes the trip insanely long. For example, when we leave DD in the late evening, we just want to get home ASAP (as most folks do). With the BC bus system, you will be stopping not only at Pleasure Island, but then the Swan, Dolphin, Yacht Club, Beach Club, and Boardwalk. Makes for a long ride. We generally enjoy Disney transportation and consider the service a plus as it keeps us from dealing with one of lifes mundain tasks-driving. That said, until (if ever) they modify the current system for these few deluxe resorts, we've decided to drive to AK, DD, and MK(when we are leaving the park during the day). We don't mind parking at any of the aforementioned as we don't use the little tram anyway--we prefer to walk. Keeps me from having to do even more exercise when I get to the resort!