I have booked through hotels.com before. I have always had to pay the full amount on my credit card at booking. They are not very helpful or cooperative if you have to change your plans, so make very sure you do not have to cancel or change dates. Also, I stayed at a Country Inn & Suites in Arlington, Texas and I booked through hotels.com, my stay was horrible (would take too long to go into all of that) and when I complained to the hotel, they could not discount my room or waive my payment, because it had already been paid for. They did give us 2 complimentary nights, so I plan to use them for our drive-in day and drive-out day, as we are looking at a 14 hour drive. Hope this helps. GOOD LUCK. Also, what is up with the NFL, having the Superbowl in February? I know my DH isn't going anywhere that night.