Job offer phone calls

[Mickey'snewestfan]

In a period of 5 weeks, I need to hire 11 people. Of course, in this economy, it's always nice to be able to call people up and offer them jobs! However, I'm new at making job offers, and I'm not sure I'm doing it right.

I'd love some thoughts from people who have either received job offers or made job offers recently on how the process usually goes. How did you hear? What did they tell you? What questions did you have?

 

[hj0519]

HR called and said that they were excited to offer me "position title" and what the pay was. It was a little different from what I interviewed for, so they asked for my initial feelings on it. Asked if I had any questions (I didn't), said in the interest of time that they were going to send my offer letter through email and wanted to hear back from me either later that day or the next day (they wanted to do things quickly and have me start the next week). And that was pretty much it for the call - everything else was done through email. I got the offer letter through email, printed it out and signed it, scanned it, and emailed it back.

 

[Mickey'snewestfan]

That's kind of the structure we use, although managers call the people they'll supervise. But I call and make a verbal offer, and then the HR person emails a contract within a couple of hours.

Some people ask a lot of questions, and some don't ask any. I'm often amazed that someone will accept a job and not ask anything at all. Sometimes it's surprising to me the obscure things people ask about up front, and other times I'm kicking myself because I can't believe I didn't ask that. Today I felt like an idiot because someone asked me the hours and I realized I didn't know. Who offers a job without knowing the hours?

I then usually also follow up with an email that has my contact information, the contact information for HR, and the contact info for someone else who has a similar position so they can ask any questions.

I guess I wonder if I should have more of a spiel. If there's a standard list of things people want to know that I should go ahead and run down. Responsibilities, salary, health insurance, hours/calendar, overtime, leave. That's usually what I cover but I'm sure I'm forgetting something.

 

[lovetoscrap]

I am currently waiting for that call All I expect from the call is that they are offering me the position of ______ at ______ location for X salary. Hopefully they will tell me the department and supervisor name so I can confirm it is the position I applied for. If they start going into all the benefits I will probably not catch most of what is said because I will be too busy quietly going ! But DH is a very sensible and down to earth person so he usually wants to know an overview of that on the phone. I would rather have those details in writing, either by an email or in writing. In my case I actually know most all of that because it is on their website and I have read through it all.

I just want to know when you need an answer by (in my case I will tell them yes on the phone) and what the next step is-- do I need to come in? Do I need an appt time? Do I call the supervisor or will they call me? Will something be mailed or emailed to me? When do you want me to start?

 

[mom2boys]

I was offered my current job over the phone. I had interivewed with a panel of one in-person and two on the phone. HR called and made a tentative offer. They had all of the details of start date, salary, office location.... The offer is always tentative because a background check is required and isn't implemented until you are on-board.