Marlea98
DIS Veteran
- Joined
- Oct 21, 2011
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JETSTAR customers are being targeted in a new email scam spreading a nasty computer virus.
Tagged with the subject line "Jetstar Flight Itinerary" and purporting to be from "Jetstar Marketing Communications", the hoax email contains two ZIP file attachments which, when opened, launch damaging malware.
Jetstar has warned customers against the scam in a message on its Facebook page, saying it never sends itineraries as email attachments.
"Some people are receiving fake Jetstar itinerary emails. These have NOT been issued by Jetstar and we advise you NOT to open any attachment in those emails as they may contain a virus," they wrote.
"Remember: Jetstar no longer sends itineraries as PDF attachments. When we send you an itinerary, all your flight details are included in the body of the email."
The emails appear to be being sent to random recipients, as they have also been received by people who have not booked a Jetstar flight.
The Australian Competition and Consumer Commissions SCAMwatch is investigating the emails.
The scam is the second PR problem in seven days for Jetstar, after the airlines Facebook page was hijacked last week by a prankster who started snapping at customers.
Passengers were left confused and angry when an anonymous internet hoaxer registered on Facebook under the name "Jetstar Australia", and using the airlines official logo, began rudely responding to their queries on the companys official page.
Petra Starke is the National Social Media Reporter
http://www.couriermail.com.au/news/technology/jetstar-customers-hit-by-hoax-email/story-fn7cejkh-1226528816442
Tagged with the subject line "Jetstar Flight Itinerary" and purporting to be from "Jetstar Marketing Communications", the hoax email contains two ZIP file attachments which, when opened, launch damaging malware.
Jetstar has warned customers against the scam in a message on its Facebook page, saying it never sends itineraries as email attachments.
"Some people are receiving fake Jetstar itinerary emails. These have NOT been issued by Jetstar and we advise you NOT to open any attachment in those emails as they may contain a virus," they wrote.
"Remember: Jetstar no longer sends itineraries as PDF attachments. When we send you an itinerary, all your flight details are included in the body of the email."
The emails appear to be being sent to random recipients, as they have also been received by people who have not booked a Jetstar flight.
The Australian Competition and Consumer Commissions SCAMwatch is investigating the emails.
The scam is the second PR problem in seven days for Jetstar, after the airlines Facebook page was hijacked last week by a prankster who started snapping at customers.
Passengers were left confused and angry when an anonymous internet hoaxer registered on Facebook under the name "Jetstar Australia", and using the airlines official logo, began rudely responding to their queries on the companys official page.
Petra Starke is the National Social Media Reporter
http://www.couriermail.com.au/news/technology/jetstar-customers-hit-by-hoax-email/story-fn7cejkh-1226528816442
