Jets Go travellers be aware!

Vivig

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The news on CFRB just announced that Jetsgo is seizing all service beginning immediately.

I wanted to ensure that fellow diser's be made aware asap.

IF you have paid with a credit card then call your credit card company and they should be reimbursing for services not rendered.

Pixie Dust to you all,
 
Here's the article...


Jetsgo ceases operations, tells travellers to make other plans
Updated at 0:46 on March 11, 2005, EST.
A ground crew worker guides the first Jetsgo flight arriving at Dorval Airport in Montreal on June 12, 2002. (CP/Paul Chiasson)
MONTREAL (CP) - Discount airline Jetsgo announced early Friday that it is ceasing all operations effective immediately and told stranded passengers to find their own way home.

The company issued the stunning announcement shortly after midnight on Friday. Jetsgo said travellers should make alternative arrangements before heading to the airport since there will be no Jetsgo staff or flights available. The shutdown comes at the start of March break for many school systems across Canada, when hordes of families flock to Florida, Cuba and other sunspots served by the airline - one of the busiest travel times of the year.

Travellers with a return ticket to fly home were told their tickets were no good to make other arrangements.

"We deeply regret that this had to happen. The decision to cease operations was only taken after difficult deliberation," said Jetsgo president Michel Leblanc.

"We are very concerned about our customers and the significant hardship that this action causes. In the meantime, we encourage our passengers to contact their travel agent or an alternative airline."

Jetsgo had at least 18 flights scheduled to leave Toronto's Pearson's Airport - Canada's transport hub - on Friday morning, including domestic, U.S. and Mexican destinations.

There were at least 10 flights scheduled to land at Pearson on Monday morning from Canadian cities coast to coast.

At the time the company issued its release, its website was active with no note to travellers on the situation.

In its statement, Jetsgo said it would be asking that Quebec Superior Court immediately grant it protection under the Companies' Creditors Arrangement Act.

Jetsgo said that difficult market conditions and competitive pressures led the company to discontinue operations and ground all of its planes.

The company said consumers who have paid for Jetsgo tickets should communicate with the Canadian Transportation Agency.

Leblanc founded the privately held company in June 2002 from the ashes of Canada 3000 Inc., which collapsed after the Sept. 11, 2001, terror attacks battered its business and it faced rising competition.

Leblanc had run a successful charter carrier, Montreal-based Royal Airlines, but he sold it to Canada 3000 and became a senior executive with the expanded company before leaving in a dispute with Canada 3000's management.

The Canadian Press, 2005
 
It's unfortunate, but can't say that it surprises me.

Pixie Dust to all those booked!

Scratch
 
I just heard as well and I have a friend who was flying out this morning with her family....wow

Pixie Dust to all.
 

More pixie dust to those flying Jetsgo.

Someone in our office is flying to Florida this morning but luckily they weren't flying Jetsgo.
 
We are booked to leave on the 15th of March on Jetsgo--stupid, stupid, stupid. Anyway, how do I book out of Buffalo and which airline should I go with????? Help!!!!!!!!! I have to make a decision today.
 
I felt so sorry for all who are taking Jetsgo. My first thought was I hope no one is going the WDW today for the beginning of March break. My heart just sank for all of you and hope you can get new flights and of course your money back.
 
Sheesh....
I got one of their 1 cent sale emails yesterday. Didn't read it but probably was the asking price of the airline :rotfl:
I had flown with them before and they were "OK".
Glad we booked with Air Canada this summer.
Also booked with Air Transat for Europe. God hope they don't go under too :rolleyes:

Not into pixie dust, but hope all works out for those that are stranded, and/or have trips booked through them.
If you booked via travel agent, as opposed to directly are you more likely to get some of your money back?????

Cheers,
Grumbo
 
You pay peanuts - you get monkeys.

I am extremely wary of these types of companies - I was a travel agent for 10 years and have went through many a disaster with compnaies folding suddenly.

I love the part where LeBlanc encuorages people to call their travel agent - the travel agent can't do anything except help with new reservations that have to be paid for, there is no refund on the lost flights.

Now people call their credit card companies and eventually the travel agent gets stuck in the middle.

It is particularily callous that they did this at March Break, so many families will be affected, terrible terrible thing :(
 
I'm going to take this opportunity to remind people that this is an excellent reason to always make sure you purchase travel insurance! It won't cover all cases of bankruptcy, but I've just checked Travelguard's website and Jetsgo it NOT one of the "we won't cover" companies listed.

If you were booked with Jetsgo and have travel insurance, either call your travel agent immediately or - if you didn't book with a travel agent - call the insurance company immediately. Depending on the company they will help you with making other arrangements.

As for whether or not a travel agent would be beneficial - chances are that yes they can be. Yes, you would probably have to pay for another ticket (unless you had travel insurance). However using a travel agent means that instead of YOU stressing out and spending hours trying to make alternate arrangements, you have someone else doing that for you.

And speaking of making alternate arrangements, Westjet is stepping in. From one of their press releases:
"WestJet has implemented a plan to aid Jetsgo's stranded customers. Until
12:00 a.m. on March 14, 2005, WestJet will provide stranded Jetsgo
customers with special fares on confirmed seats in all markets served by
WestJet and Jetsgo, before its announcement of its cessation of
operations. These special fares are subject to availability and WestJet
will assess the need to extend these fares on a day-to-day basis."
 
Guy in our office has a daughter who is stranded now. Had bought her round trip ticket and is scrambling to get her back to school in Halifax by the weekend.
We made up this in the office this morning for him.

f4dde841.jpg


Cheers,
Grumbo
 
That's pretty good, Grumbo!! :teeth:

I'm only laughing at the pic, I realize this is a mess for a lot of people. :(

Teanbean, would it be possible to bump your departure up a day, to the 14th? Just reading what Amberle posted, and realized you said you were departing the 15th.
 
Snowwark said:
That's pretty good, Grumbo!! :teeth:

I'm only laughing at the pic, I realize this is a mess for a lot of people. :(

Teanbean, would it be possible to bump your departure up a day, to the 14th? Just reading what Amberle posted, and realized you said you were departing the 15th.

I agree Snowwark.. I fell terribly for the people and am so thankful I'm not dealing with this.

The photo IS funny though, and thought it would give a few folks a smile.

Cheers,
Grumbo
 
Snowwark said:
Teanbean, would it be possible to bump your departure up a day, to the 14th? Just reading what Amberle posted, and realized you said you were departing the 15th.

Depending on the kind of response they get I can see that they might extend the dates. Frankly it never hurts to call them and try now.
 
My heart goes out to all those affected by the Jetsgo news. :(

:wizard: that everyone is able to make alternate arrangements to continue on with their travel plans! :wizard:
 
This is terrible news! I'm sorry to all of those who this affects. It's really too bad. Now I won't be able to fly home for $20 any more.

Ali
 
I hope all who are away from home and booked on Jetsgo are able to find alternative travel.

I checked both Southwest and Jet Blue out of Buffalo and they are booked solid for the next three days. And there are no sale fares on Jet Blue, and Southwest has a couple of lower, not lowest fares in the middle of next week, but they should be gone with in the hour.

For those at the airport, good luck and I hope you still get to enjoy your time off and your family!

Penny
 
Grumbo said:
I agree Snowwark.. I fell terribly for the people and am so thankful I'm not dealing with this.

The photo IS funny though, and thought it would give a few folks a smile.

Cheers,
Grumbo

Yeah, only those of us lucky enough not flying JETSGONE!

:rotfl:

Scratch :wizard:
 
What I find unbelievably rude about the whole thing is the way that Jetsgo handled it. I mean up until they shut down the website they were *still taking reservations*. Knowing that they would never be able to fullfill the terms, they were still taking reservations. The website was up and running when they released the news to the media (according to CTV).

Of course the website is totally gone now. No "sorry, thanks for the years of business". No note telling people what to do. Not even a copy of the press release - it's just totally gone.

You know, every year for my birthday and Christmas for the last 2 or 3 years my DFi has asked me what I want. And every year I say "Well, you could always buy me some Westjet stock". He's never done it yet - and this morning it jumped 40%.
 
Amberle3 said:
What I find unbelievably rude about the whole thing is the way that Jetsgo handled it. I mean up until they shut down the website they were *still taking reservations*. Knowing that they would never be able to fullfill the terms, they were still taking reservations. The website was up and running when they released the news to the media (according to CTV).

Of course the website is totally gone now. No "sorry, thanks for the years of business". No note telling people what to do. Not even a copy of the press release - it's just totally gone.

I agree! That's not the way to do business even if you are going out of business.

Ali
 














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