JetBlue ? regarding changing or cancelling because of their flight changes

[3PRINCESSMOM]

Everyone here has been raving about JetBlue's service. So much so, that I jumped the gun and went ahead and purchased our tickets for December from them about 6 weeks ago. Besides getting so many great recommendations here, I found their flight times were absolutely perfect for our plans. Well low and behold, as usual, what appears too good to be true in fact is, (or should I say was...??). Now they have cancelled and/or changed flight times on me for BOS to MCO AND MCO to BOS, both! Of course the tickets are "non-refundable." However, these significant time changes, for us, pose a huge problem. What, if any, accomodations should I hope for when I call their customer service department?

Any and all advice is greatly appreciated.

 

[Poorman]

I believe you can have your money refunded if there is a significant time difference. I would check with other airlines and see if you can get flights you like and then call and see what they will do. Good luck.

 

[3PRINCESSMOM]

That is what my gut was telling me, especially based on all the positive "stuff" being said here about JetBlue and their service.

By the way, we're practically neighbors. I'm in Norwood.

 

[Poorman]

I'm still waiting for SWA to come out with the fares for Dec. My wife, daughter ,and grandkids are going down then. We like leaving from Greene so much better than Logan.
Good luck with your refund.