DLmama
DIS Veteran
- Joined
- Sep 10, 2012
- Messages
- 693
My family & I got off the Fantasy this morning after a mostly fabulous week. We found out the morning we docked in Jamaica that anyone who had the 90 day recovery status would not be allowed off the ship. This was not Disney's fault, but the Jamaican government. Apparently they made the decision that morning and Disney tried to fight it.
We had booked an excursion and met in the Walt Disney Theater at 7:30. The entertainment cast members were saying they were waiting for clearance before we could disembark. They told jokes, played instruments, put on a fashion show and did whatever they could to keep a theater full of people entertained for close to 3 hours. Then they started calling names off a list to go to the Buena Vista Theater, only to have the Assistant Cruise Director tell us we couldn't get off the ship. It was only the people who were actually on the 90 day list who couldn't get off, the rest of the party could if they chose to. DH & I were both 90 day recovered, and DS is a minor, so he couldn't go alone.
We were fully refunded the amount of the excursion and given $200 per stateroom OBC. Disney did what they could for an extremely unfortunate situation.
I don't know what the upcoming itineraries look like, but if you have Jamaica as a port, be aware and flexible.
We had booked an excursion and met in the Walt Disney Theater at 7:30. The entertainment cast members were saying they were waiting for clearance before we could disembark. They told jokes, played instruments, put on a fashion show and did whatever they could to keep a theater full of people entertained for close to 3 hours. Then they started calling names off a list to go to the Buena Vista Theater, only to have the Assistant Cruise Director tell us we couldn't get off the ship. It was only the people who were actually on the 90 day list who couldn't get off, the rest of the party could if they chose to. DH & I were both 90 day recovered, and DS is a minor, so he couldn't go alone.
We were fully refunded the amount of the excursion and given $200 per stateroom OBC. Disney did what they could for an extremely unfortunate situation.
I don't know what the upcoming itineraries look like, but if you have Jamaica as a port, be aware and flexible.