Sorry to read about your Yachtsman meal again. Barb's and Brenda's reviews already touched upon the overcooked meat and poor sides, but it's sad how every meat course (except maybe Michael's, so 4 out of 5) had a major issue. At those prices, that's embarrassing.
Yes, that is how I feel too. I can accept one or two being slightly over/under cooked but 4 out of 5 is BAD. And then the cut of meat for mine was just wrong as well. Oh well.. Live and Learn... I will say that I LOVED the food in December but our service was just SO SLOW.
Been following along on your travel companions reports and just found yours. You guys are truly a couple after my own heart. Drink, eat, drink, eat, and repeat. And sharing food is our preference too. Love to nibble and share and of course drink and try as much as possible. Can't wait to see what else you have in store.
Welcome! Eat, Drink , repeat is the best way to do Disney! We really like sharing meals so we can try more!
I'm caught up again, Paula.
It's funny...we were at Tusker House earlier this month and woill.n't be going back. The service was terrible and there just didn't seem to be as much of a selection in the past. We did see the characters more than once.
Sorry you weren't hungry for a full lunch at Yak & Yeti; but I'm with Hunter...must have those pot stickers. I remember the picture of Brenda on the phone being posted on FB and laughing at the boys teasing her.
I am so disappointed and sorry about your meal at Yachtsman. We've eaten there three times within the last year and had outstanding meals and service each time. I am hoping it was an off night. But they should have definitely done more than just taking the brussell sprouts off the bill.
I didn't find the food selections at TH lacking but I think the openness of the rooms really makes it seem so loud in there... especially with crying, screaming kids.
I really hope Yachtsman was just an off night. Unfortunately it was too OFF for us so we won't be returning... Now if only I could find those rolls somewhere else!
I need to go find your TR! I haven't had much time lately!
I sure hope Yachtsman refunded you your money for your awful meal. You know it is bad when you thought about it for the entire trip! We tried it for the first time in March and I didn't care for it either. It wasn't anything special and we also had poor service!
They refunded a portion of it after I sent the e-mail. Enough to satisfy me and not turn me off Disney completely! Poor service seems to be the norm there. If the food had been good though I would have accepted it but both being bad I just couldn't not do anything.
Yes, I think they do!! We'll be there Sept. 29 - Oct. 13.
We are there Sept 30-Oct 17 (friends will be staying with us from Oct 4-Oct13)
Just finished reading your Yachtsman review and it's truly inexcusable that the majority of the entrees served weren't cooked properly or were poor cuts of beef. A restaurant that advertises itself as a steakhouse had better know how to cook a steak to a diner's preference. In her review, Brenda posted a picture of the shoe leather that was served to her and I commented how shocked I was that any restaurant, never mind a Signature, would allow a plate that looked like that one did to leave the kitchen. Really appalling.
At least you had great company so the evening wasn't a total write-off!
Yes, the company was again fabulous and that made the time we sat there waiting go by quickly... But when you look at the clock and realize how long you've been waiting for service its not a good thing! Brenda's meat was definitely shoe leather! I think I sat there just staring at it in amazement that they would bring that out!
Wow I just can't believe they served such crazy pieces of meat, over cooked and salty sides yikes! I've seen better steaks at sizzler ...
Ha-Ha... I think I have too!
Great review!! One question, how did you note your celebration? We will be there in Dec for our 20th anniversary. We also went to WDW for our honeymoon so special place for us.
For some of them if I had to modify it or anything I noted it when I talked to a CM over the phone. Most of them they just noticed our buttons. If you don't mind making the phone call that is the best way though.
Ugh, what an all around awful meal! I hated to read that it made you doubt returning in the Fall! So glad you decided to go! And glad to hear that you are satisfied with Disney's resolution for you.
Jay asked about going to YSH and I showed him Brenda's awful looking piece of meat. When I show him yours, there will be no doubt in his mind that I am right in not going!
Yes, sadly it was so bad (combined with the small portions at Jiko, poor service at Boatwrights, this meal and one more coming up) that we really were considering not going. Thankfully there were some more good experiences at the end that swayed us back to going.
Ahhh Yachtsman...what more can I say?
I do want to thank Paula though. Because she took the time to pursue this further, I recently received a $30 credit on my credit card. Though this did not heal the wounds that we all sustained that night, it did help take the sting out of being "burned".
However, this situation really should have been rectified by our server/management that evening. Is it too much to ask that your server return to your table shortly after the food has been delivered to make sure that all is well? I think not.
I'm glad that I was able to get that credit for you Barb. Yes, sadly service was a big issue along with the poor food.
Enjoyed your recent food reviews, but sorry about the bad experience at Yachtsman. I remember reading about this disappointing meal on Brenda's TR. I'm glad you wrote them and were able to get some type of resolution. Everything should be perfect, or near perfect, at a place like that.
Disney wants people to be happy.. Especially when you spend like we have in the past year
But it should happen at the time and not take an email to correct things. I guess we should have been a little more clear at the meal of our dissatisfaction... Although I did think we were being clear...
Sorry your meal at Yachtsman was no good. I am glad you were able to get a resolution with Disney though. Our last few meals there have been outstanding but it seems that night as late as you went they were off plus to get bad service doesn't help.
I do find that Disney does try to make things right when they are notified.
I think our ADR was for 8 or 8:30 so it wasn't too terribly late. Not like 9:45-10:00pm when they are getting ready to close. In December we had Poor Service but wonderful food. This time the food simply should not have been served. And Unfortunately there will not be a next time to see if it was just a fluke!
Sadly YSH seems to be getting awful reviews these days
Our meal in December was not good and DH still talks about how salty his potatoes were
I don't think we will be returning any time soon
Hope your next meal is more enjoyable
Oh! I guess I didn't know you had salty food in December... But then you were on the other end of the room!
We won't be returning either.
yeah ... Yachtsman is one that I probably will never set foot in again. Sad because there is so much potential. The service and quality of food has been lacking though.
Yes. There is a lot of potential there!
That is too bad about the YM, we have always had great food, but not always great service. We didn't go our last trip and won't be back for our future trip either.
If the food is good I am a little more accepting. Both being poor and I am very sad!
YSH was definitely a big disappointment. Such a shame for this being a Signature restaurant. We didn't seem to have any issues the first few times we ate here but ever since we've been dining with others it has gone downhill.
Between the pre-dinner soaking and the meal it wasn't a great night! But at least we had good company.
Yes! The company made it better!! Hopefully you have a better experience Next month!! Although.. Did you show Em my steak yet?!?
We loved YSH in 2012, but it seems to have gone downhill from what I've read. That's disappointing since we stay at BWV on every trip and it's right there. It was so relaxing to just walk over there and enjoy a wonderful dinner. On our trip in July we are not going there anyway, but we did want to return in the future. Our signatures for this trio are Flying Fish, Jiko and Hollywood Brown Derby. And one night, DH and I are going to victoria & Albert's and the boys will be in the kids' camp at the BC resort.
V&A's will be awesome.. As for the others... they are all on our blacklist as well. Like I said, we have slowly crossed off most of the signature restaurants.. The high prices with the unequal food and service just haven't made us want to return.
hi looking forward to reading about your trip. sorry to hear about your bag being damaged i hope it did not ruin your trip.
We didn't let the bag ruin our trip and Southwest has made good on the damage.
