Issues adding tickets to MDE?

[javaj]

Anyone else having issues adding tickets to MDE? I've been trying to add our Military Salute exchange vouchers to MDE for a few weeks but I never seem to get past the validation point - I never get the Next button, and it just spins (I assume trying to validate the id number)

Just wanted to check if anyone else was having problems?

Thanks!

 

[Robo]

Lots of MDE problems have been reported recently.
Not specifically yours, however.

Call Disney I.T.

 

[javaj]

Lots of MDE problems have been reported recently.
Not specifically yours, however.

Call Disney I.T.

Thanks, on hold now!

 

[javaj]

Disney help desk had to add the tickets on their end. They said they have a known issue with certain types of 2017 tickets, and the 2017 Salute tickets are one of those types.

 

[GrumpyFamilyof5]

Been having the same problem. Bought them on base as well. Tried everything. So if I call they can add them to my MDE? I want to be able to make fastpasses...thx