The discounted AP's came about under him which had been the most valuable perk we ever received.
Agree that was a huge bonus at the time. Though the later introduction of the Gold / Sorcerer AP was pretty good too. Aside from WDW stopping sales of new APs, these are perks that still continue today. So I guess I never viewed them as something that was superior under Lewis.
We had the Welcome Home Wednesdays every week (probably started before him though) as well as the holiday parties although I think those also came before him however they did keep going under him. I agree it was too heavily weighted towards the end of the year visitors. He kept discussing tiered benefits for large point holders so leaned towards the carrot idea vs restrictions we get now. Talk though and not implemented.
I was thinking the OKW extension started pre-Lewis?
Strictly my opinon but I never saw WHW as anything worth bragging about. It was an obvious (light) sales presentation with a baseball cap and a cookie. Personally I've gotten a lot more mileage out of the private lounges and Moonlight Magic in recent years.
OKW was definitely Lewis. According to Wikipedia, he was named DVC GM in 2003 and President in 2006. Left in 2011.
The old DVC referral program was Lewis too. That was quite beneficial to members who were able to find new buyers. However it was also an administrative cluster that cost DVC a lot of money. They were handing out $1000 gift cards to members for doing nothing more than hooking up with someone on the 'net asking "can I get help with a referral?"
I'm pretty sure members gained access to Tables in Wonderland under him.
He deserves blame for slow development of the website. Members didn't get self-service reservations until
January 2012 (!!!), even after Lewis had departed. (I was stunned to see that date when I looked it up.)
He changed policies on waitlists (max 2), banking guidelines, moved reservations to 7/11 months from arrival instead of departure. The first major reallocation of
point charts in 2010-2011 which radically changed weekdays / weekends. One time use points were introduced in 2010.
The first ever resale restrictions were actually introduced in January 2011 under Lewis' watch. That's when resale points were blocked from use toward Disney Collection (
DCL) and other getaways.
Lewis moved us from Interval International to RCI, which seemed pretty unpopular at the time.
That was a fun trip down memory lane.
A lot of good things happened in the short time Claire Bilby was around including a REALLY good AP discount. Potrock had his ups and downs but personally, left me with a more favorable impression than Lewis. Grand Floridian and Poly seemed to take villa quality to a higher level. Moonlight Magic and the Epcot lounge was him. He seemed genuinely interested in doing unique and different things, though sometimes they came at a cost like member cruises and special holiday meals / dessert parties. Not really sure about Terri Schultz due to the pandemic. DVC was extremely generous with point extensions and short notice cancellations. Lewis, Potrock and Schultz all had a hand in promoting resale restrictions.