Is Disney responsible?

[boomhauer]

This is a follow up of sorts to another thread I started.

My ATM/Debit card was hacked, blah blah blah - I got everything straightened out. However, one major thing that upsets me:

I called Disney on Friday, and put down a $250 deposit. It turns out, Disney swiped my card twice and charged it $500. As always, no apology from Disney.

Anyways, it's not a huge deal as the money was in my checking account. What would happen if they ended up overdrawing my account and I bounced checks because of that? Would that be Disney's responsibility to fix and pay for?

I swear, you know how companies have mottos or motivational posters in their offices - Disney has a saying on the wall of their corporate offices and CRO that reads "Never accept responsibility."

 

[BuckNaked]

I don't know if they would be held responsible or not, but this is the reason I NEVER use a debit card for making hotel, airline or rental car reservations. Oftentimes, they will "hold" a certain amount over the amount you putting down, and you may not be aware of it.

I stick with my credit card for such things.

 

[cristbaby]

I also never use by debit card for such things. it is to easy for someone to make a mistake and your money could be gone at the blink of an eye. I think if you pressured Disney about all the costs they would probably pay but I'm sure it would take an awful lot of pressuring.

 

[GeorgeG]

This is one of those things where modern conveniences have some risk. Cash and checks can be a pain, but a lot easier to control. I've heard of some cases where car rental agencies max out a credit card until the car is returned.

 

[boomhauer]

My Visa Debit/ATM card is the only "charge" card I have. Got rid of the rest.

 

[ZuZugal]

This is one of those things where modern conveniences have some risk. Cash and checks can be a pain, but a lot easier to control. I've heard of some cases where car rental agencies max out a credit card until the car is returned.

When we stayed at the Caribe Royale years ago in Orlando they *put on hold* on an amount WAY over what the actual charge for the stay would be ON MY CREDIT CARD! I had to really argue with a manager on that one. She told me that we might order tons of movies or room service, etc (room charges) and they had to cover themselves by putting a certain amount on hold. If it was a small amount, okay. But it was not. It is more difficult to have the hold removed than to actually pay for something and have the charges reversed.

I learned to ask about this when checking into other hotels to avoid it BEFORE they ever take an imprint of my card.

If I buy something, I expect to pay for it. Don't hold a certain amount of my good credit out there in limbo because you *think* I might *use* it!!