Is Disney Losing Its Magic In Hong Kong?

crazy4wdw

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Is Iger's Disney Losing Its Magic In Hong Kong?
Parmy Olson, 11.22.05, 11:58 AM ET

LONDON - "We can tell you it's been very, very strong...we are very happy with the way things are going."

The emphatically positive words of Roy Tan Hardy, vice president of marketing and sales for Hong Kong Disneyland, perhaps hint at the challenges that the $3 billion theme park is trying to overcome, just two months after it was constructed.

Poor attendance is the latest issue to swipe the magic kingdom of The Walt Disney Co. (nyse: DIS - news - people ), after local journalists tallied the numbers of people entering the park. In two days they counted an average of 12,185 visitors--the local government expects a daily attendance of 15,342.

Roy Tan Hardy promptly came on local radio to dismiss the claims. "We are actually very happy with the attendance over the last couple of weeks," he said, "so we are not at all concerned." He declined to reveal the actual attendance figures, though.

If attendance really is a problem, then it perhaps comes as no surprise. Remember the challenge of Euro Disney back in 1992--and the cries of "cultural imperialism" that roused hundreds to employees to walk off the job? The Chinese public doesn't seem to be too accommodating either--a recent survey found a quarter didn't like the park. The local press, meanwhile, has disclosed titillating accounts of enraged pop stars, antagonized labor leaders and a disgruntled employee who threatened to jump off of Space Mountain.

It could certainly be a long haul for Disney's Chief Executive, Robert Iger. At the park's opening on Sept. 12, 2005, Iger stood grinning for a photo op and was flanked by a motley crew of costumed Disney characters and Chinese dragons. The image of the striking contrast of western and eastern culture might be at the heart of Iger's challenge in collaborating with the local government, which owns a 57% stake in the resort.
 
crazy4wdw said:
Poor attendance is the latest issue to swipe the magic kingdom of The Walt Disney Co. (nyse: DIS - news - people ), after local journalists tallied the numbers of people entering the park. In two days they counted an average of 12,185 visitors--the local government expects a daily attendance of 15,342.
Were those two days a weekday or a weekend? Makes a huge difference. If they are drawing 12,185 on weekdays, then they only need to draw approx. 23,000 on weekends to reach their 15,342 ave(where did this number come from, why not 15,000, or 16,000).
 
I'm from Hong Kong, and it was on the newspaper. There's a washroom (in every park I guess) that's always outside and beside the enterance. in the washroom there's a backdoor that's always locked, and it was probably for the janitor to clean the washroom so that he/she doesn't have to go around the enterance. And for a period of time both the man and woman's washroom backdoor was unlocked! so people were going thru there and into the park for free....haha....that's probably the other 2000ppl they're missing....
 
crazy4wdw said:
The Chinese public doesn't seem to be too accommodating either--a recent survey found a quarter didn't like the park. The local press, meanwhile, has disclosed titillating accounts of enraged pop stars, antagonized labor leaders and a disgruntled employee who threatened to jump off of Space Mountain.

It could certainly be a long haul for Disney's Chief Executive, Robert Iger. At the park's opening on Sept. 12, 2005, Iger stood grinning for a photo op and was flanked by a motley crew of costumed Disney characters and Chinese dragons. The image of the striking contrast of western and eastern culture might be at the heart of Iger's challenge in collaborating with the local government, which owns a 57% stake in the resort.

the Chinese don't have the long love affair that the Japanese have with the mouse....Which not only affects the number of guests and their level of tolerance for park weaknesses, but also the CMs, who are not gungho disney the way a Disney CM is supposed to be (DLP has had similar problems).
 



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