in truth i was very disappointed with one aspect of concierge...
i asked for help with my legally blind mom...
i requested that they either let us into the theater early or reserve a seat for her in the front row (the only row from where she can see anything at all)..
they claimed they would and then they did nothing at all..
my poor mother was so disappointed she gave up going to the theater at all...
it wasn't that big a request....
and there was no way i could maneuver my legally blind mom and my very mobile challenged sister (with ovarian cancer)..
concierge was useless and didn't even apologize...
compare that to
royal caribbean - i took my mom to alaska on radiance of the seas...we were in just a regular old verandah room...not even concierge..
the crew bent over backwards helping my mom...it was totally amazing..including reserving a seat for her in the front row of the theater every single night...it was such a relief for her to be able to see - albeit still just a little....but at least that...
and again, that was just standard service on the radiance..
whereas on the Dream - the concierge did nothing even when i begged them to help....
and i assure you i wasn't obnoxious.....i'm personally quite low maintenance...this was just a request to help someone who is officially legally blind...(and is obviously very low vision when you see her)..
anyway...
it was very disappointing...
i also had the feeling that the concierge hosts were being saccharine sweet in their pursuit of tips..
back when we first started with
DCL, the concierge hosts were a non-tipping position....i enjoyed it much better then as i didnt' have a feeling that the hosts were focused on that one goal...