I'm This Close To Cancelling Our Gfc Luncheon

[Lynn5700]

UGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been having issue's with The Grand Floridian Cafe.We are having our luncheon there after the wedding which will be at 12 pm.The wedding is at ten so I had to find a restaurant that would be open that early.

Problem one it was scheduled on May 9th and not May 7th which is our wedding day.My planner booked it and I know she booked it on the right day,she sent me a confirmation on the day she did it. Thank God when I called Disney Dining they went through all of our ADR's because that's how I found out it was the wrong date.

Problem two They never told me I would have to have a fixed menu,decide to tell me that 2 month's before the wedding,I ask if I can pick a few item's to go on the menu beside's sandwiches and salad's when other diser's have told me they were able to choose item's for thier menu I was told no,I flip out and then they say we can order off the regular menu.ok fine

Problem three-I would like to make custom menu's and I have been emailing the woman for like the past 3 week's and I never get any answer's which I think is rude.How hard is it to give a freaking answer.I know that she is getting my email's because last week when I sent one I had an out of office response and she was back in the office last monday...now when I send email's I don't get an out of office response so I know she is getting them.

I said to her I feel like you are ignoring me on purpose and I would like to work with her manager and not her because I'm getting no where with her.I also said i am surprised that somebody who work's for disney would act like this.

I'm sorry but seriously when I was emailing her at first about the menu issues she answered right away soI know she has time to email me back,she just doesn't feel like dealing with me.

The reason why I want the lucnheon there so bad is because I want pictures at the GF and the restaurant look's pretty. I'm about to just go there for picture's after the ceremony and then eat somewhere at the contemporary. I'm beyond livid at this point. I just want an answer.

Sorry for the vent I'm just very annoyed I feel like Bridezilla

 

[tiger4me2]

Lynn
That bites the big one. I wish you luck in whatever you do. Stick to your guns it is your big day

 

[ChefColette]

That's so rude of the CM doing that to you. It's your wedding, and she seems to be making it very difficult for you. I'm sure you already have enough to do without worrying about this too.

 

[Lynn5700]

I know and I so feel horrible about flipping out on her but that seem's to be the only way you can get what you want.

All I want is a stinking answer on the customized menu's.I asked if there is a way we could put a picture on them,that's it.If no that is fine just flipping answer me.

 

[oybolshoi]

I sympathize because there's nothing worse than trying to plan your wedding only to bump up against people who just don't seem to be very helpful.

Having said that, you might want to cut the CM a little slack - our email notification system where I work will only send out 1 out of office response to any email address. So although I may be out of the office for two weeks and you email me every day, you will only get a return notice the first time you send me a message during my absence.

She may not be ignoring you, she may still actually be out of the office. In which case she should have someone who is covering for her in her absence. I'd call and ask to speak with a manager and get it resolved now.

Good luck!

 

[Blessedx3]

WOW that is very undisney. And it isn't just any ADR. I don't know much about the planning a wedding at Disney, but can't your planner step in and get some answers? You may try and call the private dining team over at the GF as well. They are awesome and I have used them several times. They may be able to help in some way. Best of luck to you , you don't need this. Just remember no matter where you have it no matter what happens you are marrying your prince and that is truely all that matters.

 

[disneynutz]

I would call the food manager for the restaurant. I am sure that they will take care of you.

 

[faindrops27]

Where else would your party eat? Do you have another option? I would cut them some slack, as it is very close to your wedding. Plus, why isnt your planner taking care of this?

 

[Lynne M]

Just because you're no longer getting "out of office" replies doesn't mean she's back in the office. Our mail system also only sends a notification out the first time someone e-mails me, and I think that's pretty much the standard. She could be on vacation, she could be on medical leave, there are all kinds of reasons why she's not replying.

At any rate, you're paying for a planner just so you DON'T have to deal with this stuff. Use them. They have all sorts of contacts that you don't have access to, and could probably get this resolved in 5 minutes.

 

[TheCaymanIslands]

UGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been having issue's with The Grand Floridian Cafe.We are having our luncheon there after the wedding which will be at 12 pm.The wedding is at ten so I had to find a restaurant that would be open that early.

Problem one it was scheduled on May 9th and not May 7th which is our wedding day.My planner booked it and I know she booked it on the right day,she sent me a confirmation on the day she did it. Thank God when I called Disney Dining they went through all of our ADR's because that's how I found out it was the wrong date.

Problem two They never told me I would have to have a fixed menu,decide to tell me that 2 month's before the wedding,I ask if I can pick a few item's to go on the menu beside's sandwiches and salad's when other diser's have told me they were able to choose item's for thier menu I was told no,I flip out and then they say we can order off the regular menu.ok fine

Problem three-I would like to make custom menu's and I have been emailing the woman for like the past 3 week's and I never get any answer's which I think is rude.How hard is it to give a freaking answer.I know that she is getting my email's because last week when I sent one I had an out of office response and she was back in the office last monday...now when I send email's I don't get an out of office response so I know she is getting them.

I said to her I feel like you are ignoring me on purpose and I would like to work with her manager and not her because I'm getting no where with her.I also said i am surprised that somebody who work's for disney would act like this.

I'm sorry but seriously when I was emailing her at first about the menu issues she answered right away soI know she has time to email me back,she just doesn't feel like dealing with me.

The reason why I want the lucnheon there so bad is because I want pictures at the GF and the restaurant look's pretty. I'm about to just go there for picture's after the ceremony and then eat somewhere at the contemporary. I'm beyond livid at this point. I just want an answer.

Sorry for the vent I'm just very annoyed I feel like Bridezilla

Lynn, is that you with the blue top on??

 

[Lynn5700]

Lynn, is that you with the blue top on??

Yeah OMG why lol???

Ok so we are going to just call tomorrow. About the out of office reply,it said that she would be back last monday which was the 10th so I know that she is back and my fiance sent an email to her too,different email and ddin't get the out of office response.

I will get it taken care of.Thank you. It's just frustrating

 

[Queenie122]

That would really annoy me too! Good luck getting some answers, hopefully your planner can help straighten this out and get some answers for you.

 

[shellbelle]

Lynn
That bites the big one.

LOL!!! I have not heard that in a longgggg time.

Lynn5700 - I hope it all works out for you. We really enjoy eating at GFC.

 

[TheCaymanIslands]

Yeah OMG why lol???

Ok so we are going to just call tomorrow. About the out of office reply,it said that she would be back last monday which was the 10th so I know that she is back and my fiance sent an email to her too,different email and ddin't get the out of office response.

I will get it taken care of.Thank you. It's just frustrating

LOL your fiance is the luckiest guy in the world! Wow you're gorgeous! I'm going to book you an audition with America's Next Top Model

 

[Lynn5700]

LOL your fiance is the luckiest guy in the world! Wow you're gorgeous! I'm going to book you an audition with America's Next Top Model

HAHA your too sweet.Thank you!!!!!!