I wish WDW would have done MaxPass instead of Fastpass+

citivas

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Having just done Disneyland this summer, and being an old pro at Disneyworld, I have to say I deeply regret that on my subsequent trips to Disneyworld I'll have to go back to Magicbands and Fastpass+ instead of the new MaxPass system at Disneyworld. Given the billion+ Disney spent implementing the Magicband system I suspect it's too much to hope they would ever scrap it for the much better system at Disneyland?

So by way of background, back when they just had the old Fastpass system with kiosks I was what I would describe as a power user of the system. I am a very fast walker. We would always be there at rope drop. My party typically includes myself, my kids, my wife and her parents. My wife and her parents don't like any of the rides with aggressive movement, which typically rules out whatever is most popular at the various parks (except at EPCOT). That worked great for us. I would immediately take the kids to the most popular ride while they went and got Fastpasses for another popular ride for everyone. Depending on the ride we double dip by using the Fastpasses for the kids and myself then the Fastpasses for my wife and in-laws again. Occasionally we would all use them together (Toy Story, anything at EPCOT except Mars, etc.). In the course of the day, as a power walker, I could often branch out from the group to snag future Fastpasses while they did a quick, less popular ride or got a snack or whatever. It was a finely oiled machine and we'd get on a lot more things with less wait time as a result. But it was a lot of work.

Fastpass+ mostly killed that. I was still able to occasionally borrow my wife and in-laws bands to double dip, but with the advance reservations it was much harder to get last minutes Fastpasses, particularly in the morning. Why did use the kiosks to book extra Fastpasses after our reservation one were used in the late afternoon, but that was more of a pain than the original Fastpass system since the kiosks for doing that often were not near the rides. But overall my biggest problem was having to book the Fastpasses in the first place months out. We like to check crowd projections and weather to adapt to which park we want to go to on any given day. Some parks are higher priorities than others so if there's going to be a lot of rain we used to like to change the plan on the fly the night before or even morning-of. With the advance Fastpass reservations that's impractical, unless you're content to mostly stand in regular lines.

I realize the new system is nicer for the casual Fastpass user who wants to use it sparingly to supplement what are mostly standby line waits, but that's an awful come down for those of use who really knew how to use them and were willing to put in the work.

Then we tried the MaxPass this summer at Disneyland. For those not familiar with it, Disney still has the old fashioned Fastpass system where you can use your park ticket at kiosks right next to the ride. Once you have one, you can't get another until the start time for the existing one is passed. However, they now have an opt-in $10/ticket/day option called "MaxPass." With it, yo can use an app on your phone to lock in Fastpasses from anywhere in either park in California. Unlike the Fastpass+ system, you can't reserve it in advance of physically being in one of the parks the day-of and you can only get one Fastpass at a time like the original system (though you can actually get many, but I'll explain that below). But you don't have to be near the ride to get it.

In practice, this was a GAME CHANGER and made our for best Disney experiences in years (since back when you could actually find uncrowded days). We ended up being able to use at least a dozen Fastpasses per day, far more than you could realistically use with Fastpass+ or the original at-ride kiosks. We typically only did a couple rides a day that were not Fastpasses and usually only because they were older ones at Disneyland that didn't have the option.

The process worked like this. Entered the park at rope drop and immediately went to the most popular ride to get standby when the line was still short. As soon as we were in that line, opened the app and got a Fastpass for the next thing we wanted (actually I got to where I could do this while walking to the first ride by the second day). As soon as I was in the Fastpass line for the second ride, I was already reserving the next ride. The app made it easy to see what time the Fastpasses were for and how long the standby lines were estimated to be. Further, I could divide up my party on the app so I could still take advantage of my wife and in-laws not doing any of the adventurous rides to have up to 4 different rides setup at a time between the current one I was in line for, the next for the kids and the current and next for my in-laws. And, again, it worked across both parks so by as lunch was approaching I was able to plan ahead and switch to Fastpasses for the other park for post lunch without leaving the one I was in. Worked great. Best line management experience I have ever had at Disney. The only time it didn't work well was for Soarin'. The problem was you had to very quickly make a choice between using up a Fastpass for mid-afternoon for that ride or continuing to hop straight from one to another in immediate succession for every other ride. We did the continuous hopping so by mid-afternoon all the Soarin' Fastpasses for the entire day were gone and the 2 hour standby line was the only option.

I will sadly miss this system at Disneyworld. It would be amazing if they found a way to integrate something similar into the Fastpass+ system as an add-on options.
 
Having just done Disneyland this summer, and being an old pro at Disneyworld, I have to say I deeply regret that on my subsequent trips to Disneyworld I'll have to go back to Magicbands and Fastpass+ instead of the new MaxPass system at Disneyworld. Given the billion+ Disney spent implementing the Magicband system I suspect it's too much to hope they would ever scrap it for the much better system at Disneyland?

So by way of background, back when they just had the old Fastpass system with kiosks I was what I would describe as a power user of the system. I am a very fast walker. We would always be there at rope drop. My party typically includes myself, my kids, my wife and her parents. My wife and her parents don't like any of the rides with aggressive movement, which typically rules out whatever is most popular at the various parks (except at EPCOT). That worked great for us. I would immediately take the kids to the most popular ride while they went and got Fastpasses for another popular ride for everyone. Depending on the ride we double dip by using the Fastpasses for the kids and myself then the Fastpasses for my wife and in-laws again. Occasionally we would all use them together (Toy Story, anything at EPCOT except Mars, etc.). In the course of the day, as a power walker, I could often branch out from the group to snag future Fastpasses while they did a quick, less popular ride or got a snack or whatever. It was a finely oiled machine and we'd get on a lot more things with less wait time as a result. But it was a lot of work.

Fastpass+ mostly killed that. I was still able to occasionally borrow my wife and in-laws bands to double dip, but with the advance reservations it was much harder to get last minutes Fastpasses, particularly in the morning. Why did use the kiosks to book extra Fastpasses after our reservation one were used in the late afternoon, but that was more of a pain than the original Fastpass system since the kiosks for doing that often were not near the rides. But overall my biggest problem was having to book the Fastpasses in the first place months out. We like to check crowd projections and weather to adapt to which park we want to go to on any given day. Some parks are higher priorities than others so if there's going to be a lot of rain we used to like to change the plan on the fly the night before or even morning-of. With the advance Fastpass reservations that's impractical, unless you're content to mostly stand in regular lines.

I realize the new system is nicer for the casual Fastpass user who wants to use it sparingly to supplement what are mostly standby line waits, but that's an awful come down for those of use who really knew how to use them and were willing to put in the work.

Then we tried the MaxPass this summer at Disneyland. For those not familiar with it, Disney still has the old fashioned Fastpass system where you can use your park ticket at kiosks right next to the ride. Once you have one, you can't get another until the start time for the existing one is passed. However, they now have an opt-in $10/ticket/day option called "MaxPass." With it, yo can use an app on your phone to lock in Fastpasses from anywhere in either park in California. Unlike the Fastpass+ system, you can't reserve it in advance of physically being in one of the parks the day-of and you can only get one Fastpass at a time like the original system (though you can actually get many, but I'll explain that below). But you don't have to be near the ride to get it.

In practice, this was a GAME CHANGER and made our for best Disney experiences in years (since back when you could actually find uncrowded days). We ended up being able to use at least a dozen Fastpasses per day, far more than you could realistically use with Fastpass+ or the original at-ride kiosks. We typically only did a couple rides a day that were not Fastpasses and usually only because they were older ones at Disneyland that didn't have the option.

The process worked like this. Entered the park at rope drop and immediately went to the most popular ride to get standby when the line was still short. As soon as we were in that line, opened the app and got a Fastpass for the next thing we wanted (actually I got to where I could do this while walking to the first ride by the second day). As soon as I was in the Fastpass line for the second ride, I was already reserving the next ride. The app made it easy to see what time the Fastpasses were for and how long the standby lines were estimated to be. Further, I could divide up my party on the app so I could still take advantage of my wife and in-laws not doing any of the adventurous rides to have up to 4 different rides setup at a time between the current one I was in line for, the next for the kids and the current and next for my in-laws. And, again, it worked across both parks so by as lunch was approaching I was able to plan ahead and switch to Fastpasses for the other park for post lunch without leaving the one I was in. Worked great. Best line management experience I have ever had at Disney. The only time it didn't work well was for Soarin'. The problem was you had to very quickly make a choice between using up a Fastpass for mid-afternoon for that ride or continuing to hop straight from one to another in immediate succession for every other ride. We did the continuous hopping so by mid-afternoon all the Soarin' Fastpasses for the entire day were gone and the 2 hour standby line was the only option.

I will sadly miss this system at Disneyworld. It would be amazing if they found a way to integrate something similar into the Fastpass+ system as an add-on options.

With Maxpass, can you pick anytime of the day? Or only the current time on the ride clock? That's what I like about FP+, you can arrange it around other plans.

I was out at DL in July, before Maxpass. We were getting some fastpasses with an almost immediate return time at the kiosks. I think DL is a different culture, most people are local and don't use fastpass.
 
With Maxpass, can you pick anytime of the day? Or only the current time on the ride clock? That's what I like about FP+, you can arrange it around other plans.

I was out at DL in July, before Maxpass. We were getting some fastpasses with an almost immediate return time at the kiosks. I think DL is a different culture, most people are local and don't use fastpass.

You can only get the current time on the ride clock, it is essentially the same as paper fastpass just done on the app instead of physically going to the kiosks (there are other minor differences that give maxpass users a bit of an advantage).

I just got back from DL for the first time since MaxPass started and I loved it. There were issues though, especially around connectivity, that make it a bit frustrating when the parks are busy (I only used my AT&T LTE and my friend only used her Verizon LTE, and we still had connection issues in the afternoon, people around us who were just using Disney wifi had even more issues).

I actually like FP+ and MaxPass, they are very different, but for us FP+ works for how we like to tour WDW, and MaxPass works for how we like to tour DL.
 

So by way of background, back when they just had the old Fastpass system with kiosks I was what I would describe as a power user of the system. I am a very fast walker.



I will sadly miss this system at Disneyworld. It would be amazing if they found a way to integrate something similar into the Fastpass+ system as an add-on options.
I really think those two lines say it all.
 
I agree! I am a crazy dinner fanatic but my husband is not-he haaaaates having everything planned out in advance. The idea of planning dining six months out and FPS 60 days out and then having to harangue everybody to get out the door and to this ride next and this ride next....ugh. Gives me a headache. We haven’t been to WDE since 2010 and are regular DLR users-the style of touring DL-even without Maxpass-fits my family so much better.
 
$10/ticket/day that is going to add up real fast for anyone doing a long trip to WDW.

Normally we spend about 30 days a year at WDW, so for the 3 of us that would come to another $900. So no thank you, I hope it never comes to WDW.

But if they really implemented it similarly you wouldn't have to opt-in if you didn't want to. The DL system doesn't prevent people using Fastpasses without paying for Maxpass. I suspect even if they did, they would tweak the pricing to make more sense for the overall multi-day passes people get at WDW, just as add on days get cheaper and cheaper. And most people at WDW are not there 30 days a year. For many they get to come very infrequently and often during peak times due to lack of alternatives which means a system like this really impacts how much they get to do in their limited time.
 
Disney likes the FP+ system because it allows them to know where you will most likely be months in advance. This, combined with ADRs, helps them know where to staff more people, and where not as many people are needed. Less staffing means less cost for them. They also know what areas will be needing extra food to be prepared at what times. With the old fastpass system, it was all a guessing game, using only historical trends to drive decisions.
I am assuming it works fine for them at DL because those parks are so densely populated, they need to be fully run and staffed at all times.
 
Disney likes the FP+ system because it allows them to know where you will most likely be months in advance. This, combined with ADRs, helps them know where to staff more people, and where not as many people are needed. Less staffing means less cost for them. They also know what areas will be needing extra food to be prepared at what times. With the old fastpass system, it was all a guessing game, using only historical trends to drive decisions.
I am assuming it works fine for them at DL because those parks are so densely populated, they need to be fully run and staffed at all times.

DL, being the original founding site of the company, sticks to "tradition" a little more firmly. It also has different operational goals having a different footprint and layout. (i.e. super easy park hopping and only 3 not-so-huge hotels)

One of the main business related goals of FP+ is crowd dispersion. By locking in the times in advance, along with ADRs as previously mentioned, it serves to disperse the crowd across all the attractions more evenly vs. having everyone pile into the most popular ones all at once. It's possible that they're able to use this to squeeze out some extra capacity from the fire marshal. (I have no proof of that; it's just a theory.)

Also, WDW has a massively larger resort operation with a ton of local competition. So, offering an extra 30 day head start to resort guests can be a very compelling advantage to staying onsite, both during busier seasons and for the newest and most popular attractions. Furthermore, evening EMH used to be a much bigger advantage than it is now. While it's still nice during value seasons, it used to be 3 hours and all resort guests didn't plan to be there at once. Now it's only 2 hours and is often overcrowded to the point where it's something to avoid during busier seasons. Thus, earlier FP+ is often a much more tangible resort guest benefit, requiring zero additional overhead for WDW to provide.
 
My family has not seen the advantages of crowd dispersement or ability to better distribute resources with FP+ at WDW -- wait times have gotten worse not better. And the typical standby wait times for comparable rides was just as long at WDW despite FP+ as they were for us at DL/CA without it. Arguably worse -- we were at DL on days that two crowd calculators described as 9-10's (on a 10 point scale) while the last time we were at WDW the crowds were estimated in the 5 range. But the overall feel of the crowds and the estimated length of standby lines were just as long as WDW. We accomplished much less rides a day at WDW because of less ability to use FP than at DL. In order of how many rides we accomplished in a day and how enjoyable the line experience was, MP at DL/CA was the best, the original FP was second and FP+ was last. My wife hesitated on getting a DVC membership because she found out most recent experiences using FP+ and the trending crowd levels on comparable weeks making the trip less enjoyable for her and she was concerned we were committing right when the experience was gradually declining due to worsening crowds and less ability to avoid them.

In any event, it is what it is. I wasn't happy with FP+ after using it and seeing the result. But it didn't really bother me until we had such a better experience with MaxPass. It's kind of the same thing as the first time you upgraded to a DVC property in walking distance to one of the parks and didn't want to go back to staying off resort or in value...
 
It's not often you stumble across a Dis thread that says "I want Disney to charge me more money." :rotfl2:

LOL. Offering it free would be even better. But if it took a fee to get it, it would be worth it. It's still a bargain compared to the cost to get shorter lines at Universal or Six Flags.
 
There are rumors that the fp+ might be replaced by maxpass at wdw too. It has already been implemented in Shangay and probably will be in Paris as well. It looks maxpass is the winner, not fp+.
 
To understand why WDW uses fastpass+, you have to think bigger picture than $10 a day. Magic Kingdom receives close to double the yearly visitors that Studios does. Many people visit Magic Kingdom, and then head to Universal for a couple of days, never going to the other Disney Parks. If you got rid of fastpass in its current format, this will continue to the be trend, and if you have a paid fastpass, it will only worsen.
With the current system, and with the expansion to advance booking at partner hotels, they can drive more traffic to less visited parks. The use of fastpass tiers really helps push this.
If someone 45 days out sees that 7DMT, Space Mountain, and Peter Pan are already taken at MK, but that FOP and Everest are available at AK, then they decide to visit that park that day instead. If another person wants to go on both Rockin' Rollercoaster and the new Star Wars rides, then they decide to spend 2 half days at Studios instead of a single morning.
This use of fastpasses, and making reservations well in advance, helps get people to come to the parks and commit to staying in the parks. Even if it is a hot or rainy day, they still want to get on their rides. The more I think about how this system works, the more impressed with Disney I am. They are figuring out how to get millions of people per year to commit to spending hundreds of dollars per day over multiple days. It would be foolish for them to throw this system away all for $10 a day.
If they did want to make that extra couple of bucks, I could see them maybe selling an extra tier 1 or two tier 2 passes, or something along those lines, at some point. I do not see this happening any time soon, though, as they are still trying to get more traffic into the parks, and an ensured ride on an E-Ticket attraction is the way to do that.
 
I prefer fast pass+
I bought MaxPass, but just to use it for the Photopass. And I was the only one in my party of 5 to get it.
I would never pay that price for a family.
We did just fine getting the tickets as we needed them
 
I miss the days of the paper FP! Before FP+ you could walk on many rides. Now rides like Barnstormer, Small World, and Figment have 20-30 minute waits on average crowd level days. It could be from larger park attendance figures, but I like to blame FP+ for all my problems!
 
Love MaxPass! Fastpass+ is ok but can be a bit frustrating, especially when making selections at parks with a tiered system.

On a side note, with MaxPass, the app automatically pushes a "multiple experience" pass when a ride goes down. I didn't notice that to be the case when we were in WDW three weeks ago, but I may have missed that feature.
 
Love MaxPass! Fastpass+ is ok but can be a bit frustrating, especially when making selections at parks with a tiered system.

On a side note, with MaxPass, the app automatically pushes a "multiple experience" pass when a ride goes down. I didn't notice that to be the case when we were in WDW three weeks ago, but I may have missed that feature.

I also miss the old fastpass system a lot. I used to be able to get to park at opening, grab a FP for a top tier ride, then ride it, then grab another fastpass for another ride only 2 hours later. Between riding and loading up on fastpasses all morning, my afternoons and evenings were set between meals and using the passes.

The new fastpass+ system does also push out 'multiple experiences' fastpasses whenever a ride goes down. A way to work that in your favor is to book your 4th fastpass for an outdoor ride you are not especially interested in during a time that a thunderstorm is planned. I am sure Disney will find a way to tighten this up over time, but at least there is one way to game the fastpass+ system.
 
I agree with those who say it’s two different systems for two different resorts. I like MaxPass because I, as a local, enjoy going and picking up FP as I go, no big deal. But at WDW, I want to plan out my FP around meals, activities, sleeping in, etc.

FP+ gives DH and I the option to sleep in and still hit 3 big rides that day. It’s actually vacation that way haha. If WDW moves to MP, then we’d just adapt and get up early and nap more.
 

















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