Guys...my week has not gotten better. After my basement flood...and my 3 trips to different Home Depots to purchase a sump pump (they sold me a broken one twice...can’t remember if I shared that sorry of wasting 6+ hours)...Tonight takes the cake...
Apparently the Fairfield Inn I was staying at tonight had a glitch where when I checked in on the App it only transferred my name and email but not my phone # or credit card. They sent me an email at 8:30 giving me 30 minutes to respond or they would cancel my room. When I showed up at 9:30...it was cancelled. They DID NOT cancel the room in my wife’s name because she didn’t check in via the app. (That room was for my sister in laws family).
I can’t even begin to type what occurred over the next hour in that lobby...but I can tell you that they DID NOT provide me (a gold elite member with 1.3million pts) a room tonight. The GM spoke to me on the phone and didn’t even apologize...after prodding they found me a room at a “Quality” Inn about 20 miles away (yes it is “Quality” for a reason
![Wink ;) ;)](http://www.disboards.com/data/smilies/wink.gif)
). He then told me it was my responsibility to pay for it. I’ll have to provide some addition commentary later on some of the more hilarious portions of this exchange (including the GM saying to me on the phone “I work a 9-5 just like you”...). Also we were told to grab anything from the snack shop by the person at the desk so me and the kids grabbed about $100 worth of stuff LOL! There’s more but it’s late...
I placed a long call to Marriott tonight. I got my free night cert back (good for a year from today) Plus 25,000 points.
The best part is we are going to drive back to the Fairfield tomorrow for breakfast to meet up with sis in law. WOW...Just WOW...what a night, what a week!