I am freaking out SOS

[Where'sPiglet?]

I’m reading this instead of my ebook. Wild stuff in here.

 

[juliebee]

A new daytime soap opera : As the Points Turn...

 

[DonkeyHoTay]

I fully expect this to work itself out in favor of the OP. There is little to no chance DVD wants to upset OP after she agreed to buy direct points, and then decided to buy even more direct points.

 

[Girlstar30]

Friday the 13th too….(might be a good luck day too!).

It is the same day as my anniversary, I have faith this will all get sorted soon. Maybe they dont want me to go again until my 10 day recission period is up loll. I should boom the grand villa before just to throw them off loll

 

[DonkeyHoTay]

I should boom the grand villa before just to throw them off loll

No - tell them you're talking to the guide about buying another 1000 points, but not until this gets resolved to your satisfaction. That will throw them off. I know something about these kinds of threats

 

[Girlstar30]

No - tell them you're talking to the guide about buying another 1000 points, but not until this gets resolved to your satisfaction. That will throw them off. I know something about these kinds of threats

That red flag would be on fire going from 150 to 1000 lolll

 

[Girlstar30]

Well this is really irritating. Quality assurance is now telling me that MS is responsible for the disappearing reservations and MS is telling me that Quality assurance is the one migrating and is responsible for my reservations on hold.

It wasnt completed today and MS advised me not to book anything until I talk to Quality assurance. MS said maybe its them or members administration

I think its Quality assurance and the cm just wanted to get off the phone because its the end of their day. Im pretty upset at this point, it shouldn't be like this. I am paying for this jist like everyone else.

We wanted to go to vdh again this month but im scared to book. I will call them tomorrow again. Ive been really nice, but I think tomorrow im going to be more firm and say I didnt know I was walking into a mess buying more points and I should have just stuck with the 150 in this case. Ridiculous.

 

[melissa70]

Well this is really irritating. Quality assurance is now telling me that MS is responsible for the disappearing reservations and MS is telling me that Quality assurance is the one migrating and is responsible for my reservations on hold.

It wasnt completed today and MS advised me not to book anything until I talk to Quality assurance. MS said maybe its them or members administration

I think its Quality assurance and the cm just wanted to get off the phone because its the end of their day. Im pretty upset at this point, it shouldn't be like this. I am paying for this jist like everyone else.

We wanted to go to vdh again this month but im scared to book. I will call them tomorrow and this. Ive been really nice, but I think tomorrow im going to be more firm and say I didnt know I was walking into a mess buying more points and I should have just stuck with the 150 in this case. Ridiculous.

Maybe it’s a sign

 

[Genie+]

I would think nothing good

I’d happily pay those dues lol

 

[Girlstar30]

Maybe it’s a sign

A sign for what to go back to Saratoga lolll

 

[tx911]

A sign for what to go back to Saratoga lolll

Nooooo

 

[Girlstar30]

Nooooo

Well maybe shes right, at least id be paying less for non sense

 

[Genie+]

Well this is really irritating. Quality assurance is now telling me that MS is responsible for the disappearing reservations and MS is telling me that Quality assurance is the one migrating and is responsible for my reservations on hold.

It wasnt completed today and MS advised me not to book anything until I talk to Quality assurance. MS said maybe its them or members administration

I think its Quality assurance and the cm just wanted to get off the phone because its the end of their day. Im pretty upset at this point, it shouldn't be like this. I am paying for this jist like everyone else.

We wanted to go to vdh again this month but im scared to book. I will call them tomorrow and this. Ive been really nice, but I think tomorrow im going to be more firm and say I didnt know I was walking into a mess buying more points and I should have just stuck with the 150 in this case. Ridiculous.

Hang in there. Hopefully it can all be resolved.

 

[Girlstar30]

Ive been booking and cancelling so many reservations theyre probably having to figure this puzzle out lol

 

[Cfabar1]

A sign for what to go back to Saratoga lolll

to just give up on direct and go resale! lol

The allure of direct is easy access to points with minimal stress, time, and effort... Seems like they failed you with that here..

In their defense it is a complicated situation - a Polynesian contract that turned into a Disneyland Hotel Contract at 150 that became a Disneyland Hotel contract at 200... BUT...

to me, it seems like if someone is adding points, they should have a way to make it work... It's not like you lowered the number of points you purchased...

It might not be a bad idea to email Bill Dierkson william.c.diercksen@disney.com and see what happens

Previous blogs on this board reference other contacts in executive leadership including this one: https://www.disboards.com/threads/e...-aps-for-dvc-letter-needs-to-be-sent.3884535/ about Annual Pass issues back when they were suspended for DVC members...

My hunch is most of it gets sorted out.... but how disappointing and stressful...

 

[tx911]

Well maybe shes right, at least id be paying less for non sense

I’d happily pay thousands more for 200 points at VDH that expire in 2070 versus 200 points at Saratoga that expire in 2054.

 

[Cfabar1]

I’d happily pay thousands more for 200 points at VDH that expire in 2070 versus 200 points at Saratoga that expire in 2054.

I'd say to @Girlstar30 please do not add yet another complication to this process by switching resorts...

 

[Girlstar30]

to just give up on direct and go resale! lol

The allure of direct is easy access to points with minimal stress, time, and effort... Seems like they failed you with that here..

In their defense it is a complicated situation - a Polynesian contract that turned into a Disneyland Hotel Contract at 150 that became a Disneyland Hotel contract at 200... BUT...

to me, it seems like if someone is adding points, they should have a way to make it work... It's not like you lowered the number of points you purchased...

It might not be a bad idea to email Bill Dierkson william.c.diercksen@disney.com and see what happens

Previous blogs on this board reference other contacts in executive leadership including this one: https://www.disboards.com/threads/e...-aps-for-dvc-letter-needs-to-be-sent.3884535/ about Annual Pass issues back when they were suspended for DVC members...

My hunch is most of it gets sorted out.... but how disappointing and stressful...

Geez I forgot it was also Polynesian at one point, that seems like so long ago

Its interesting because theyre acting like this is normal and I just have to wait for migration. The boards is telling me and my guide that this is def not normal!

 

[Girlstar30]

I’d happily pay thousands more for 200 points at VDH that expire in 2070 versus 200 points at Saratoga that expire in 2054.

Its true that 16 extra years is worth a lot to me. I wish I at least got a cute picture of tinkerbell pixie dusting my old contract into a new one or something cute showing that im migrating on my dashboard lol.

 

[Girlstar30]

I'd say to @Girlstar30 please do not add yet another complication to this process by switching resorts...

Im not I'm giving them one more day. Two days ago they migrated one, today another so im hoping the third tomorrow.

Does anyone know if quality assurance is open tomorrow if not im gunna go cray on monday, isnt Monday a holiday?? is dvc even open???

Its gunna be a long weekend, dont be surprised to see me at vdh, screw it ima books if I wants to book, the long weekend is a calling!