We were at WL from last Thursday until yesterday. We were supposed to be leaving today to fly home but when our flight was cancelled yesterday around noon I was able to get us on the last SW flight out. Around 4:30pm as we were leaving to head to the airport I stopped at the front desk to let them know we had to leave and why. I was told I would be given a full refund (we paid in full before arrival) for our last night. I was surprised due to the time of day but the CM said it's in line with the hurricane policy. I wasn't asking for anything, yes we were very disappointed to be leaving early but stuff happens. Anyway, out of curiosity I just looked at my CC account and I got a refund all right but it was only $132....not the $360 that I paid.