I love reading reviews and I take note of certain criticisms if I see that lots of people have the same problem. I've come to know that whether you're talking about resorts or restaurants that there will ALWAYS be mixed reviews. It's about expectations, personal tastes, and experiences. You could take two families, have them stay at the same resort and their experiences could be totally different. Maybe one had better housekeeping than the other. Maybe one was disappointed with the pool since they are important to that family but not as much so to the other family. Maybe one family had a long wait for a bus to AK while the other family walked out to get a bus to MGM and it pulled up as soon as they got to the bust stop. So, I take reviews with a grain of salt. I can tell you Steph that I have been a resort "snob" when going on certain vacations. In the past we've gone to tropical destinations and then I DO want the best ocean view and a really nice pool since that is where we are spending our time. Then at other times we're not going to be at the hotel much so all I really care about is to have a clean place to shower and sleep. When going to WDW we've stayed at (in order) the WL, POR, BC, Wyndham Palace, and All Star Sports. We liked them all. I would never stay offsite again, but the Wyndham was nice. I was very worried on our last trip that we wouldn't like All Stars after having stayed at a moderate and 2 deluxes but our needs were different. I didn't have high expectations, didn't expect a glorious pool or an exceptional view. In all honesty even though I know the rooms are smaller it wasn't a big deal to us since we weren't in the room much. Actually I didn't FEEL like it was smaller than the WL room we stayed in which had a queen and bunk beds which seemed to take up a lot of room. We are planning our next trip and while I like the places we've stayed, I would like to try something new. Have shown photos of CBR and CSR to my kids and they (8, 10, and 13) all want to stay at All Stars again! So I wouldn't worry about reviews. I've read bad ones from people who stayed at the GF for goodness sakes and that would kill me if I had a bad experience and was paying $300+ a night.