Well, not sure if this is what you mean re: 'do about it', but...
Last summer I was at the MK with the kids, and they really wanted to ride BTMR....it was a thrill for me, because this was the
first time Ryan actually
asked to ride it, and not fear it, saying he wouldnt.
Anyhow, I got us the FP's and being a very busy day, it had a long return...maybe 3 1/2 - 4 hours...so we headed to Tomorrowland to start there and work our way back. After returning, we handed over the FP's and headed in. Just as we were coming down the last ramp, the ride broke down. After hanging around about 10-15 minutes or so, there was an announcement made that they did not know how long it would be until it was operating again, so the lines disbursed. What i
did was, head back down to the CM who takes the FP's and asked for them back, so that we may ride it later when it was operating....I was given one ticket for the 3 of us with the CM's signature on it

Later that evening we were able to ride it