Too many people walk and it is not fair to the people who dont walk reservations.
If "walking" truly is to blame, go on the waitlist. Walking means booking a night that you don't ultimately intend to keep. If that's the case, those unwanted nights will eventually be dropped. And if there are 20 rooms being walked, there will be 20 rooms eventually returned to inventory.
That said, how many people are actually walking? How many is "too many"? And what's a better solution for eliminating walking?
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