Not sure if the SuperCertificates are filled any faster, but this is the email I received after questioning why my Webbie order status said "filled" back in September, but I still haven't seen it...
Memolink's response:
Thank you for your email. Unfortunately, our summer orders have been delayed. We know this disappointing news, but rest assured you will receive your prize(s). Please understand that we are working hard to ship these prizes in the next couple of months. We will be sending you an update regarding your prize order(s) and when you can expect them to arrive. This update will be sent to your email address around Dec. 1, and will include information on prizes that have been filled and prizes that are not yet filled from earlier this year.
Memolink is growing rapidly and we are in the process of upgrading our prize fulfillment and fraud protection processes so that 2004 prize orders are handled in a much more timely manner.
Again, we understand your concern, but we ask that you refrain from sending emails regarding these prizes until you have received our update in December. Have a nice day.
Sincerely,
Tim Stevens
Member Support
Memolink, Inc.
