I've heard great things about R&C, as well as La Hacienda.
HTH.
Additionally, another poster noted that your server will bring you out to a reserved area for viewing if you're seated inside. While this seems to be the norm, do not count on it either. We tried this last December- spoke to our server about it- was promised she'd take us out and it never happened. I was furious!To top it off- we were seated inside b/c they said there was no space outside. Well, when we took matters into our own hands to find a viewing spot (after the show had started
), we saw MANY open spots on the patio. Our server was pretty ticked off, but she failed to get us out to see the show and she and the hostess staff wasn't exactly honest about patio seating.
A few notes here...
Additionally, another poster noted that your server will bring you out to a reserved area for viewing if you're seated inside. While this seems to be the norm, do not count on it either. We tried this last December- spoke to our server about it- was promised she'd take us out and it never happened. I was furious!When seated inside, we always let the server know that we want to go outside to see IllumiNations, then remind him/her again a little in advance. They've always been very gracious about taking us out to the viewing area.
To top it off- we were seated inside b/c they said there was no space outside. Well, when we took matters into our own hands to find a viewing spot (after the show had started), we saw MANY open spots on the patio. There might have been empty tables because a number of the tables actually have obstructed views due to the awnings or where the tables are placed. so people got up and moved. Not all of the patio tables have good views. Once a family asked if they could sit behind our table because their patio table had NO view of the fireworks. Our server was pretty ticked off, but she failed to get us out to see the show and she and the hostess staff wasn't exactly honest about patio seating.
To make it even worse- this was the first thing I booked on day 180 and the best time I could get was 7:45p. I tried every day, multiple times per day, for a better slot...and never found anything better. I expected a packed house, but I'd say the place was less than 50% filled on the night we dined. I know they hold some spots at that time of year for Candlelight Processional, but this was just insane. I agree that it was hard to get reservations for December. Much of the afternoon and early evening was blocked out for CP so that left far less availability than usual. Unfortunately I think people took what they could get, then didn't bother to cancel or show up when their plans changed.
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Sounds like you had a bad experience. We've eaten at R&C several times and it has gone really well every time. We usually tell the server at the start of the meal and then remind him/her near the start time. They've always gotten us out in plenty of time and none of the servers seemed annoyed. With regards to the patio table, it is possible that there were no patio tables available when you were seated, but they opened up later. When I was out on the patio, I was surprised how many tables emptied within 30 minutes of the start of the show.
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Sorry you had such an awful experience. If you're willing to be proactive about going outside, you can have a great view from the R&C viewing area.
I'm guessing we just had a very bad experience; however, I have encountered a few other people with similar negative experiences. It's too bad b/c the meal itself was great. In any event...We brought it up with our server multiple times during the meal and a couple of times around the time they light the torches. She assured us she'd get us out to watch Illuminations. I believe DH was the one who took a trip outside early in the meal and saw there were many spots to sit outside - which continued to be the case when we ran out to catch the remainder of the show. I know some were obstructed view spots, but obstructed view is still better than being left inside with no view. I'd say R&C - inside and out - was no more than 50% capacity that night. Normally, we just find a good spot along the WS, but this was our girls' first trip - so we were just trying to find something a little bit easier for them. Oh well.
We have a reservation made at the RandC on Feb. 16. The latest I was able to book a table was at 7:15 (and this was on the 180 day exactly!). I am worried that with 2 kids this will be too early. Will the staff have a problem with us dawdling through our meal so that we are there for Illuminations? Or will it just be pretty much assumed that we will be waiting for the fireworks?