How early should I check into my resort?

Same with us! I was in Disneyland a couple weeks ago staying in a standard room at the Grand Californian and I did online check in and opted for the mobile key. When I went to check out at the front desk when our stay was finished, I actually had the manager helping me and he said "Mrs___ how did you enjoy your upgrade to concierge level? Did you enjoy the lounge?". My jaw dropped and I said I did online check in with a mobile key and was never told I got upgraded. He dropped his head and said "OH NO! I'm so sorry! You most definitely had an upgrade". SOOOOOO long story short I will never do mobile check in again, or if I do, I will always stop by the front desk first and not do mobile key and straight to my room. UGH, still makes my heart hurt......

My heart hurts for you too. That really is crushing.
 












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