I had made ADRs online just in case we did book, had looked at packages over and over to price them out for a few weeks and had previously ordered the planning videos. Next thing I knew, we got a
free dining pin in the mail! When I called to book, the lady told me she could see that I had priced packages in the website about 10 times over the past few weeks. Not sure if that planning activity triggered it or if it was just good luck!!