How do they handle refund when room is paid in full ?

[Catrinabeach]

I booked RPH for 5 nights in December 2 rooms.

I just last week sent in the full payment so that the rooms are paid in full when we get there. I thought I had the best rate I would get lol (super saver for 159.00 a night).

Then I saw that someone got a good rate at HRH with APH rate.

So I checked again and got an extra 80.00 off per room. So I switched our rooms again this time to the APH rate.

But since I paid it in full last week that means they owe me just under 160.00

How will they handle that ? Will they send me a refund check ? (I paid with a bank draft).

Or will they not do anything until I get there. They can't just deduct it from the balance since there is no balance now.

I have a call into accounting but just wondering what everyone has experienced.

 

[damo]

Not sure what they do because we always pay with a credit card.

 

[calgarygary]

Another way of handling it would be to go to Tchoup Chop. You could spend that $160 with ease!

 

[t-and-a]

I wonder if they could just put it on your room key and you could use the credit in the parks.