How do I send a thank you to a CM????

MICKEEP

DIS Veteran
Joined
Apr 12, 2000
Messages
2,136
We had a wonderful time on our Keys to the Kingdom tour last Friday and I wanted to send a thank you to the CM who gave the tour. All I know is that her name was Jessica and she worked at Guest Relations. Should I just send a letter to Guest Relations attention "Jessica", should I call and try to find out more information about her or does someone have another suggestion.
 
MICKEEP said:
We had a wonderful time on our Keys to the Kingdom tour last Friday and I wanted to send a thank you to the CM who gave the tour. All I know is that her name was Jessica and she worked at Guest Relations. Should I just send a letter to Guest Relations attention "Jessica", should I call and try to find out more information about her or does someone have another suggestion.
The best thank you you can give a CM is to write Guest Communications about her and how she made your trip special. These letters go in their permanent files. I am pretty sure they get to see it because I got and email from a CM I wrote about at AKL concierge.
 
When writing give as much identifying information as possible ... name, the fact that she was a KTTK guide, and the date you took the tour.
 













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