Back in June my boss and family were booked in a Standard room in the Contemporary tower. His wife was poking around in
MDE a day before arrival and noticed their room description changed to Atrium Club level. She was going crazy and telling everyone about the upgrade, like everyone. Well when they arrived you could imagine her disappointment when they were given what they actually booked. Boss said she was pouting for the first 3 days and "couldn't bear to go on social media" for weeks because of it.