The upgrade was due to fault of their own. I can understand that. But the original charge was for changing one room to a preferred which we did not request. That is what I think should be taken off.
I wonder if your "free upgrade" was not actually a "free upgrade" but a case of miscommunication - an upsell presented as an upgrade with either you or your TA understood as "free."
I asked my TA for a detailed breakdown of the cost. Line by line of rooms, taxes, and tickets. This is her reply:
"We can not break it down by tickets, room tax etc due to Florida tourist laws because of the way packages are taxed as opposed to separated items. I can off the record give you an approximate but not exact. I can break it out by room as far as how much each room packaged cost and ticket costs. But you wont get the exact."Since our family is so large we usually stay in a condo offsite or rent a house. I just wanted to try staying onsite and with the free dining pin I couldn't pass it up. This has been so aggrevating I am not sure we will bother staying onsite again. I am not saying we won't... just saying we will really have to consider is it worth it.
BUT WE ARE STILL GOING TO DISNEYWORLD EVEN IF WE HAVE TO CHANGE RESORTS, EVEN IF OUR ROOMS ARE NOT CONNECTING AND HUBBY AND I HAVE TO STAY IN SEPERATE ROOMS, EVEN IF WE FALL MADLY IN LOVE WITH THE YACHT CLUB AND THEY FORCE US TO LEAVE, EVEN IF IT IS STILL $388 MORE, WE ARE STILL GOING TO DISNEYWORLD AND WE ARE GOING TO HAVE A WONDERFUL TIME!!!
Good for you Debra you will have a wonderful time. I have to say that I personally prefer to book by myself directly through Disney, it's really hard trying to work through a 3rd party when there is an issue!
Good for you Debra you will have a wonderful time. I have to say that I personally prefer to book by myself directly through Disney, it's really hard trying to work through a 3rd party when there is an issue!
If you were to have booked with Disney you would have been able to get a break down of everything, actually everytime you make a change they email and snail mail an update of everything and every detail is broken down.
Hey Cheryl, We are arriving the same day you are. Maybe we will run into each other. We will be the family with grandma and all the kids and one of them will probably be having a meltdown I will be the one pulling my hair out