I just called in 1 night of hopefully 9 nights using my points at BCV for a 2 bedroom on November 8th. I called at 9:00 and the only available room was the double queen room which MS said she would wait list me for the room with 2 pullouts since it would be more likely that I would be able to call day by day and end up with the room with 2 pullouts than the 2 queens for the 9 nights. Then she mentioned about the 3rd category of rooms which are the lockouts. It seems like with 3 category of rooms it is going to be very difficult to get one category for the full 9 nights without having to switch rooms a few times. Am I going about this the right way? Also, does it help to call throughout the day or is 9:00 really the only good time to call. Thanks!