Hotwire Hertz Alot

[all4lol]

I booked through Hotwire for a rental car as a suggestion from these boards. NOT GOOD!!! We were told we would have a Monte Carlo or comp. and when we arrived all Hertz had left was a Mustang. A family of 4 on vacation for 14 days with luggage in a Mustang, lol. So, I was forced to upgrade at 15.00 a day more. I could have booked an Explorer for this length of time for 399.00 instead, we ended up over 600.00. I have emailed them and have basically been told I agreed to the upgrade!!! Don't use Hotwire!!!

 

[travelcoupons]

Hotwire does not list Monte Carlo as a make available.
Refer to this thread:
http://64.225.125.24/forums/showthread.php?s=&threadid=36450

 

[robinb]

Hmmm ...

What size car did you reserve? A mustang is a "D" Class -- "Sporty 2 DR Standard" at Hertz.

All car types at Hotwire are 4 DRs unless it's an economy, convertible, or pick-up. If you didn't reserve one of those (I don't think you did ) but they tried to give you a 2 door Mustang and then strong-armed you into paying more for a bigger car, then they were wrong. I would take the matter up with Hotwire. I've found their customer service to be very nice.

 

[all4lol]

Funny they don't show it.....I have the page printed out with the Monte on there. No, I didn't ask for a 2 door and have proof I requested a 4 door. I am talking to Hotwire. The first email from them was basically too bad but the second is a phone call request.

 

[Lewisc]

The question is WHAT CLASS CAR DID YOU RESERVE? (compact, mid size, standard, full size, premium...). No one (agency, Priceline or Hotwire) guarantees the actual model of car only a car class. Most car trunks are relatively small, a family of 4 with a a lot of luggage may very well need a luxury car or mini-van.

 

[sgtdisney]

Did you reserve Standard or Fullsize when you used Hotwire..?