Hotel Account PIN

[Brandilovesdisney]

I am not sure where to ask this but when I went to do the online check-in on MDE it asked for my Hotel Account PIN "for all purchases charged to your Disney Resort hotel account". I went to enter my PIN but then the system seemed to want me to enter PIN's for everyone in my party however I want to be the only person that can charge back to my room. Should I wait until I arrive and select my PIN then? Is there a way to do this online so I don't have to share my PIN or give a PIN to everyone in my party?
Also nothing comes up when I click the drop-down menu for Room Location Requests.

 

[jliucci]

I am not sure where to ask this but when I went to do the online check-in on MDE it asked for my Hotel Account PIN "for all purchases charged to your Disney Resort hotel account". I went to enter my PIN but then the system seemed to want me to enter PIN's for everyone in my party however I want to be the only person that can charge back to my room. Should I wait until I arrive and select my PIN then? Is there a way to do this online so I don't have to share my PIN or give a PIN to everyone in my party?
Also nothing comes up when I click the drop-down menu for Room Location Requests.

I completed my online check in the other day (we arrive Sunday) and i wasnt even given the option to enter a "PIN" and now it says that there are 2 of 2 PINS. Does anyone know what the PIN would be? How do i get this corrected?

 

[erionm]

I am not sure where to ask this but when I went to do the online check-in on MDE it asked for my Hotel Account PIN "for all purchases charged to your Disney Resort hotel account". I went to enter my PIN but then the system seemed to want me to enter PIN's for everyone in my party however I want to be the only person that can charge back to my room. Should I wait until I arrive and select my PIN then? Is there a way to do this online so I don't have to share my PIN or give a PIN to everyone in my party?

If you don't tell the others what the PIN is, they can't charge back to the room. If you want the others to be able to charge to their OWN CC, the front desk can set that up.

Also nothing comes up when I click the drop-down menu for Room Location Requests.

Room requests have been blank for sometime now.

 

[erionm]

I completed my online check in the other day (we arrive Sunday) and i wasnt even given the option to enter a "PIN" and now it says that there are 2 of 2 PINS. Does anyone know what the PIN would be? How do i get this corrected?

If you've stayed at a Disney resort during the last couple of years, you probably already established a PIN. Both the MDE website and mobile app (under Profile > Payment) will allow you to reset the PIN. The front desk can also help you reset the PIN.

 

[GADisneyDad14]

Moved to the Resorts board.

 

[jliucci]

If you've stayed at a Disney resort during the last couple of years, you probably already established a PIN. Both the MDE website and mobile app (under Profile > Payment) will allow you to reset the PIN. The front desk can also help you reset the PIN.

Thank you!