Hitchhiking Ghost photo question

[tchrrx]

Our Memory Maker isn't showing our hitchhiking ghost pictures. We were the first ones in line last night and all of our other photos are showing. Should I wait a little longer or contact Photopass?

 

[NYCANC]

I called them few days ago with a Magic Shot that did not show up. The person I spoke to in IT was great! She fixed it while on the phone with me.

 

[bc7ate9]

The Magic Shots take a little longer to be added, in my experience. I assume it's because it takes additional time to edit the stuff on to the photos.

 

[Hibiscus]

One of our photos was missing the "magic" & IT was able to add it right back in.

 

[tchrrx]

I called them few days ago with a Magic Shot that did not show up. The person I spoke to in IT was great! She fixed it while on the phone with me.

Was your entire picture missing, or just the effect? Our entire pictures aren't there.

 

[NYCANC]

Was your entire picture missing, or just the effect? Our entire pictures aren't there.

Had both happen- and they fixed both. I gave it a few days and the pics were still missing so I called.

 

[DoctorWhoGirl]

Never hurts to contact them about the missing photos. Like others have said, they are great at finding missing photos. Ours Hitchhiking Ghosts magic shot from last nights party showed up this by this morning. Hope you had fun at the party!