After stumbling on this thread, I took a chance and called Coral Reef last night to see if we could get a diver for our Dec. trip. Phone kept going to voicemail and I didn't want to leave a message (didn't want them calling back and getting someone I'm trying to surprise on the line). This morning I figured, oh well I'll get it one more try.
I got through right away and spoke to Reginald. He asked for my date and ADR time, cautioned that they can only send 4 divers per meal, then went to check availability. A minute or two later he came back on to say the computer was down and he would call me back within 20 to 30 mins.
He called about 25 mins later and let me know that our date and time were free! So we're getting a diver! I asked about personalized menus and he gave me the contact info to send photos to. He did mention that I should do this ASAP as they get "A LOT" of requests and like to things set up and taken care of promptly.
I'm so excited for this trip ... it's our first time going during the Christmas season! We seem to have been pixie-dusted already! I was thrilled when I was able to get the time off work at that time of year, then the excitement kicked up a notch when our hotel choice was available, our flights were reasonably priced, and our ADRs worked out (including a CPDP)! Now that I have a surpise planned for my family, I don't know if I will be able to contain myself!