Help with Billing Question

[suew3456]

Hi. I am not sure if I am posting this in the right place, please move it if I am not.

I ended up getting a PIN Code and changing my room. Disney owed me a credit on my credit card. To complicate matters, I had paid with several different methods.

Well, this was on June 26 & there is still no sign of a credit on the credit card. I called the reservation number earlier this week and she said that it showed on her end the credit was put through. Just wait a couple of days for it to show on your credit card.

Anyway, I was wondering what others experience was on time frame for a credit? Should I wait longer. Does anyone have a number to call for Accounting.

TIA

Sue

 

[marvin12]

I also did the same thing you did, and all of the money was put on the last card I used and it took about 2 weeks for the money to be funded to my account.

 

[KenG51]

I had to call my CC company and after they did some research, it still took 5 weeks. Disney told me "No more than 1 billing cycle"

 

[breebella]

It took anywhere from 10 days to 2 wks before I saw the credit to my account. I even called Disney to check and they said it was refunded and it was, but it took some time to show up in my acct.

 

[suew3456]

Thanks for the responses! I'll relax for a little while. (Just as my DH suggested I should)

Sue

 

[CarolA]

Who is your credit card with?

Some credit card compaines seem to take A LONG time (the legal limit?) to process a refund. MBNA/BofA is especially bad!!!!

 

[safetymom]

They tell you it could take 1 to 2 billing cycles for it to show up. For most people it shows up before that.