GuardMusic
Castaway Club Platinum
- Joined
- Jul 18, 2005
- Messages
- 1,183
Looking for advice & recommendations.
Through a friend we have a DVC reservation at our usual resort of Boardwalk Villas Dec. 4-8, 2018. Here's the situation.
My mother has had a walk-in shower for 20+ years. Last summer I had to move her to assisted living where she still has a walk-in shower, now with shower chair. She has virtually no strength in her legs, so standing in the shower is dangerous for her.
We went to BWV in May 2018 and upon getting into the Studio realized the bathroom wouldn't work. It had a tub. We called and they brought us a shower chair, but it didn't sit flat in the shower, she'd still have to step over, there were no grab bars, and it had a stationary shower head. I called down in a panic, as we'd never had to deal with this and I didn't know how to solve the problem.
They were able to move us to a handicap accessible (walk-in shower) room. (I still felt bad for taking the room from someone who might have needed it due to a wheelchair.) It worked out great and my mom still raves about it.
Before this May 2018 trip we made this Dec. 2018 reservation in January 2018 - before I realized what her needs were (in May). When we got back I made our friend aware of the situation so she could update our Dec. reservation. I didn't realize we were just on a "special needs waiting list"!
Today I get an email from friend saying she's been checking the wait list, but no special needs have been confirmed! So now I don't know what to do.
I know some tubs have extra space to sit in the back, but BWV don't appear to have that. I'm fearful a transfer bench won't sit level in the tub (like the chair issue we encountered last time.) A stationary showerhead isn't something she'd be able to reach to adjust to not spray directly on her (and not get her hair wet all the time; I guess I could ask for a shower cap in that situation?)
I don't want this to be an ongoing problem/fight for my mom that would tarnish the trip. I also don't want to come off as being a pain with the DVC/BWV Cast Members. So please send advice, recommendations, past experiences, suggestions, etc. ASAP!
Thanks in advance!
Gayle
Through a friend we have a DVC reservation at our usual resort of Boardwalk Villas Dec. 4-8, 2018. Here's the situation.
My mother has had a walk-in shower for 20+ years. Last summer I had to move her to assisted living where she still has a walk-in shower, now with shower chair. She has virtually no strength in her legs, so standing in the shower is dangerous for her.
We went to BWV in May 2018 and upon getting into the Studio realized the bathroom wouldn't work. It had a tub. We called and they brought us a shower chair, but it didn't sit flat in the shower, she'd still have to step over, there were no grab bars, and it had a stationary shower head. I called down in a panic, as we'd never had to deal with this and I didn't know how to solve the problem.
They were able to move us to a handicap accessible (walk-in shower) room. (I still felt bad for taking the room from someone who might have needed it due to a wheelchair.) It worked out great and my mom still raves about it.
Before this May 2018 trip we made this Dec. 2018 reservation in January 2018 - before I realized what her needs were (in May). When we got back I made our friend aware of the situation so she could update our Dec. reservation. I didn't realize we were just on a "special needs waiting list"!
Today I get an email from friend saying she's been checking the wait list, but no special needs have been confirmed! So now I don't know what to do.
I know some tubs have extra space to sit in the back, but BWV don't appear to have that. I'm fearful a transfer bench won't sit level in the tub (like the chair issue we encountered last time.) A stationary showerhead isn't something she'd be able to reach to adjust to not spray directly on her (and not get her hair wet all the time; I guess I could ask for a shower cap in that situation?)
I don't want this to be an ongoing problem/fight for my mom that would tarnish the trip. I also don't want to come off as being a pain with the DVC/BWV Cast Members. So please send advice, recommendations, past experiences, suggestions, etc. ASAP!
Thanks in advance!
Gayle