Pack the refrigerated and frozen items separately. Bell services will keep them in the refrigerator and freezer for you.
This April, They did keep my refrigerated stuff in the 'fridge. It started well, I asked at bell services the pm before the transfer and they put me on the schedule, and came as promised.
Too bad they did not bother to actually transfer the goods from OKW to SSR, as noted.

(They offered, but it was midnight after after the transfer day and spending the day/night at DTD, and I wanted to make sure I could get to sleep quickly and wake up to my cold breakfast items) Since I had my car, I just drove to OKW and got it from their bell services and picked it up, they apologized a lot.
In the end it was OK, because I hate to tip for things like that.
(I know it is the right thing to tip when properly serviced, but I'm cheap so I never feel like I'm getting a good value)
Another note, I guess you need to have your food in bag(s) or a box. I did not notice anything on that bell services cart or bell person, and was glad we had ours ready to go in a paper ream box..
Another note, the bell services guy