Help please! One ticket missing from reservation?

[triplejen]

So what do I do about this? I have a trip booked which includes 4 magic bands - for myself, my 2 kids, and my husband. For some reason, even though all 4 show up in the order detail on my MDE page, and even though I was able to customize all four, only three tickets appear in the "tickets and passes" section. My husband's isn't there!

If it's not showing up in the tickets section, I am guessing I won't be able to make fastpass selections when the time rolls around.

Any BTDT? I don't want to mess it up further by calling, but am not sure what else to do.

Thanks for any advice!!!

 

[Firefly09]

So what do I do about this? I have a trip booked which includes 4 magic bands - for myself, my 2 kids, and my husband. For some reason, even though all 4 show up in the order detail on my MDE page, and even though I was able to customize all four, only three tickets appear in the "tickets and passes" section. My husband's isn't there!

If it's not showing up in the tickets section, I am guessing I won't be able to make fastpass selections when the time rolls around.

Any BTDT? I don't want to mess it up further by calling, but am not sure what else to do.

Thanks for any advice!!!

I assume you bought the tickets in your package? I think the only way to sort this is to call Disney. How would calling mess it up further?

 

[erc]

Happened to me recently:

http://www.disboards.com/showthread.php?t=3366992


A call to tech support fixed it. Must be some bug in their system that I'm sure they want to fix.

 

[Hopefully]

So what do I do about this? I have a trip booked which includes 4 magic bands - for myself, my 2 kids, and my husband. For some reason, even though all 4 show up in the order detail on my MDE page, and even though I was able to customize all four, only three tickets appear in the "tickets and passes" section. My husband's isn't there!

If it's not showing up in the tickets section, I am guessing I won't be able to make fastpass selections when the time rolls around.

Any BTDT? I don't want to mess it up further by calling, but am not sure what else to do.

Thanks for any advice!!!

I don't understand why you think calling will mess it up further.
You need to call