Help I lost all my shows off my DRV

[calie_j]

I got home from work and all my shows I had taped on the DVR were GONE, about 30 hours worth. And the schedule page was blank and all timers gone also. I called the satellite company and they were no help at all and said there's no way to retrieve the info. Anyone know how this could happen? I'm bummed I lost all those shows I recorded but I'll be even more bummed if this happens again and I lose more shows. For those with DVR's does this happen alot and I should back it up with taping it on the VCR or is the DVR safe and this was a fluke?

We have dish network 522 system that we just got in Nov.

Thanks, Calie

 

[barkley]

we had a similar problem with direct tv a few months ago-they spent hours with us on the phone trying to figure out the problem (we kept get an unreasonably low receiver level). we finaly paid to have someone come out and trouble shoot-found out our satelite dish was incredibly loose on our roof (they wondered if dh had been fiddleing with it-we suspect some idiot tried to unscrew it in a burglary attempt-no way the wind would have losened the bolts that much).

check the dish and the connections-then if no apparant problems consider a quick service call (think ours ran about $30).

 

[Beth76]

We've had a DVR for about 4 years now and we've never had that happen. I'm so sorry. I know that must stink.

 

[Jeanny]

yep, my DVR did the same thing....everything I had on it was ....poof, gone, gonzo! Nothing they can do. The brain on mine had gone, the cable company brought out a new one, and I just had to start over.