Help - Having On-line check in issues

[O-Jo]

I’ve been trying for a week to do my on-line check in. The system will not take any credit card I enter. I have tried calling DVC, regular Disney, the hotel directly, and no matter what time or day I try I keep getting told it will be a 90 minute wait. I decided to just suck it up and wait today, only to finally reach someone who ended up having to connect me elsewhere, and guess what? another 90 minutes so I hung up! It’s absurd and I’m ready to just show up at the desk next week. Is this happening to anyone else? Is there something else I should do? I know they have limited staff and I’m trying to be understanding, but it’s become incredibly frustrating.

 

[tobikaye]

Try using the private or incognito function of your browser. That worked for me when I had trouble making payments.

 

[_19disnA]

Or use a different browser, that has been discussed in the past. Clearing cookies/cache never accomplished anything but it does wipe out any stored passwords you use on other internet sites, so I wouldn't go that route...............LOL !!!

 

[DisneyHardin]

We had that problem too. We finally was able to get it to take the CC by doing on the a phone instead of a computer.

 

[Wild4Walt]

It could be your browser - I use Safari and had no issues but my husband used Firefox and had problems.

 

[brian95]

I'm glad I'm not the only one with this issue