Help - Does Universal do special surprises like disney does?

[jackglick]

Not sure where this should be posted. Does anyone know if Universal has special surprises for someone like Disney does. A surprise for the room or special event to attend (ex. illuminations crusie)? Would like to surprise my nephew. He isn't really into Disney anymore so thought we would do something special in Universal. Thanks.

 

[Metro West]

I'm going to move this to the main board so you can get more responses.

 

[macraven]

Not sure where this should be posted. Does anyone know if Universal has special surprises for someone like Disney does. A surprise for the room or special event to attend (ex. illuminations crusie)? Would like to surprise my nephew. He isn't really into Disney anymore so thought we would do something special in Universal. Thanks.

i'm not sure what type of surprises you are thinking about.

if you are celebrating a birthday, you can order a cake from the hotel and it will be delivered to your room.

along with that, balloons are usually furnished with the table the treat is on.

you can work with the manager of the hotel and ask what they can give you for free and what you can order and prepay for.


the only time i have had the surprises at my disney resort are the ones that i have pre ordered in advance.
i have had birthday treats with balloons and cards from them but it was noted on the ressie when i make it.

if you stay at pbh or rph, they are Loews hotels.
you can sign up for their free membership program and after the 1st visit, be eligible for the hotel gift.
go to their website www.loewshotels and see what is possible or a number you can call for more info on surprises for your nephew on your upcoming visit.
(HRH is not a Loews hotel.)

 

[Badge]

I have also read on here from somebody that they contacted Universal and were able to get in touch with the head chef of Mythos at Islands of Adventure. The husband wanted to do something very special for his wife for their anniversary and the head chef created an entire 3 (or 4, can't remember) course meal for them custom made with food they both enjoy. They even has custom made menus and all the food was brought to the table by the head chef.

It never hurts to ask, but like this man, make sure you know what you are looking for. He knew he wanted a special meal at Mythos for the anniversary because Mythos was her favorite place to eat. Don't call Universal and ask what they can do for you, but call and ask if they can help you do what you want to do. Maybe your nephew really likes Shrek or the simpsons. Ask if Universal would help with a surprise by having them show up at a dinner that you had planned for some one on one time. Or you could call the hotel and ask if you could mail some items to them to place in the room before you checked in for a surprise. Just like Disney, Universal wants to make each guests stay a memory that will last a lifetime, so if they can help in a small way that doesn't cause them a lot of headache or to go out of the way to much, they should gladly help. If you call and get a "no", you can call again another day or ask to speak to another person.

Please note, the hotels are NOT owned by Universal. So, if you want a surprise in an onsite hotel, call the hotel's phone number which you can most easily find on the Loews hotel website. If you want a surprise like a custom meal at Mythos for example, call Universal direct and they will be able to direct your call to the person that can help you the best. Again, make sure you know what you want to do before calling so Universal can direct your call to the correct person. If you want something special at a Citywalk restaurant, call that place and not Universal.