southern_redhead
DIS Veteran
- Joined
- Jul 12, 2010
- Messages
- 1,287
DS and SS got a Kinect for Christmas. Their LIVE subscriptions had lapsed so we got online and found the family gold membership and decided to do that. We kept getting error messages so we tried the CS line. Apparently the day of 12/26 was an overwhelming one and we never could get it to work, even after calling and staying on hold for the better part of an hour to talk to someone. The next day DH went and bought a gold level subscription card at Walmart, thinking he could do it that way and then upgrade. I was afraid that it wouldn't offer an upgrade and we would be stuck buying 3 more $60 cards so all the kids could have an account. We tried online one last time and managed to get it all to work and bought our gold family account online so that's all good. But now I have this $60 gold LIVE card that we don't need. We didn't scratch off the little box for the code and I have the receipt. Will they take it back or am I going to have to try eBay or Craig's List for this stupid thing?