has anyone ever used stub hub to sell concert tickets they cant use

[Dznypal]

we have concert tickets to a show that we cant use now

Ive heard a little about stub hub

has anyone here used them just wondering how easy it is to use
do they match the buyer and seller

any advice would really help
thanks

 

[DLgal]

Were the tickets not purchased through Ticketmaster? They have an easy reselling feature with no seller fees. I just listed 2 concert tickets for twice what I paid on Ticketmaster and they sold in 2 days. The concert is still months away.

Stub Hub charges fees, and I'm not sure how they handle refunds to the buyer if the event ends up cancelled. Look into that.

 

[Adili]

I used Stubhub prepandemic, and I don't know if the process has changed.

They don't "match" a seller and buyer. A person goes on the site and buys the tickets you're selling like they would buy anything else online. Then they have to wait for you to transfer the tickets to them.

I bought my original concert e-tickets on Live Nation. I listed them on Stubhub and specified the price I wanted to sell them for. After someone bought my tickets on Stubhub, Stubhub sent me clear instructions that said I had to log in to Live Nation and transfer the tickets to the buyer by entering their name and email address. It was pretty easy. Stubhub charged a 10% service fee.

I've also purchased tickets on Stubhub. The seller didn't understand the instructions about how to transfer them to me and sent me a screenshot of the tickets which is not valid. I had to contact Stubhub customer service, and I had a few emails back and forth with the seller. The seller eventually figured it out the next day, and I received an email about the successful transfer directly from AXS where she had bought the tickets.

I don't know all the different options for reselling tickets nowadays, but I wouldn't hesitate to use Stubhub again.

 

[kathy884]

I used Tickets Now once four years ago for Broadway show tickets. It was a lifesaver for me on a trip to NYC where I had messed up and had booked two shows for the same night by mistake and only realized that less than 48 hours before the shows.

Here was my experience.

I woke up in the middle of the night 3 a.m. and decided to pull timed tickets, theatre print at home stuff we’d need for the next day before going back to bed, and OMG I saw that I messed up in my planning and instead of having Book of Mormon tickets for Jan. 2nd realized I had tickets for Jan. 3rd, the same day I also had tickets for Sweeny Todd.

I saw that Book of Mormon only had resale tickets listed on Ticketmaster for January 3rd, so didn’t know what chance I’d have to sell mine last minute before the show but decided to try. I went through the steps on Ticketmaster to sell, but nothing went through. I did a live chat with a Ticketmaster representative and found out that this option is often cut off 24 to 48 hours before a show – oh well.

But I knew there were other resale outlets, so I tried Tickets Now and put them up for sale there and that worked. I paid $169 originally and the lowest I could put these up for was $195 for me (they tell me it’s a Ticketmaster policy and I can’t list for any less – Ticketmaster it seems doesn’t want to let resellers undercut them), so I do that. Tickets Now then listed the tickets for $230 to get their cut with Tickets Now fees.

I wasn't sure how that was going to work out for me, as I even saw four other tickets out there for at little cheaper prices than mine for the same show on their site, but they were side orchestra not dead center orchestra like mine. Anyway, I went to sleep and got up at 9:30. I checked my email and to my surprise and delight my tickets sold at 8:04 a.m.

All in all, I felt really good about being able to get my money back plus extra so last minute. The whole process was pretty darn easy and something I was able to do pretty seamlessly as a panicky person in the middle of the night.

I think I was fortunate that my tickets were for a popular sold out show and that I had some pretty desirable seats. I still haven't seen Book of Mormon though. I'm waiting for a traveling show of this to come to my home town.

 

[SueInBoston]

pre pandemic, I was gifted 4 concert tickets, I only needed 2 so I sold the other 2 on stub hub. I don't recall exact process, but it was my first time selling on there and I remember it to be an easy process.

 

[cedricandsophie]

I have sold baseball tickets before on stub hub. It’s quite easy.